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"Excellent hotel! Breakfast buffet had a nice selection of items and the rooftop bar was amazing. Great location too! "

"Good vibe. Easy check-in and out process."

"Trainee staff was really trying to get it right. Trainer was very good. "

"Old and historic property. With that being said, not all of the property is renewed but the rooms are kept clean :) service is good and is close to a lot of things in downtown chicago"

"Good experience at All. Thanks"

"I liked that I was able to choose an option with only women. as a solo traveler I felt safe because of it. the other girls in the room were kind when our paths crossed when getting ready in the morning. there is only one bathroom in the room for 4 girls so if you need a lot of time to get ready you could be waiting a while. it didnt bother me as I had no plans, but something to think about if you like to take your time getting ready!"

"Beautiful on the surface. Terrible smell of heavy perfume in the rooms. What on earth happened here to require such a strong smell to cover it up? All the hotel provided soaps and lotions are heavy scented dollar store brands. Pack your own. No maid service until late in the day, after 3:30pm. We had to vacate room for housekeeping after just getting back. Luxury looking property, but skimping on details. Clearly there’s not enough staff to cover the required rooms. Every member of staff was exceptional, they were just clearly overwhelmed. "

"Lovely place to stay. Very clean and staff was so polite and helpful!!"

"Basic stay not worth paying top dollar for"