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"Excellent as always when i stay here. Most pleasant staff and a very comfy bed."

"Breakfast was good; however, they can’t cope when it’s busy. They are lacking in the areas of cleanliness and customer service. When we initially checked in, we were given a dirty room with dirty bedding and dirty mirrors. You could see that no one had bothered to check or even clean the room. The remote control was cello-taped at the back, and the batteries kept moving out of place. The telephone itself was damaged. I tried to call using my cellphone, but no one answered. The hair dryer was another disaster. We complained about the room, and the next day you could see the difference when we walked in—it was like a different room. The cleaner did an amazing job cleaning the room and changing the bedding. The lady at reception the next day was nice, and the maintenance lady was also very kind and helpful. They are the people who made a difference. They put a new phone in the room and provided a new remote. I just wish all staff were as consistent as the reception lady, the maintenance lady, and the cleaner. It’s sad that they are excellent at their jobs, but a few bad apples ruin it all. At breakfast, we were made to wait for more than 6 minutes just for someone to assign us a table, and they were not busy. The young lady just looked at us, ignored us, and did not even acknowledge us. She disappeared for about 6 minutes; after that, she told us we could go and sit down."

"Rooms not particularly clean. Went down for breakfast at 9am (they were serving till 11) it was tepid and not a huge choice. "

"Lovely hotel, great spa and great location. "

"Fiendly staff, dubious stains"

"Amazing location. Amazing views. Pool is even bigger than it looks on the listing and the pool room is super warm "

"Modern, clean room. Friendly staff, easy parking and great breakfast. "

"Staff were all extremely nice and helpful. Nice breakfast. Electric charger not working. Not the end of the world as there are chargers round the corner by Tkmaxx"

"Very comfortable stay with good food selection in the evening and excellent breakfast menu topped of with friendly staff making one feel valued."