El Carmen Hotels, Puebla

"Excelente opción para quedarse en Puebla. Limpio, cómodo, tiene un oxxo 24hrs al lado, la ciclovía y bicis en renta. Muy bien"

"Staff was very friendly "

"Excellent service!! "

"Acesso Al estacionamoento y El ruido de los carros en la avenida"

"Great experience starting w good location, friendly staff, everything looks new. Cozy bed, amazing view room 707. Had breakfast and food was excellent, they even have lactose-free milk 👍"

"Great place goo people Excellent service"

"Room was beautiful and always clean. Great staff! "

"We loved our stay here. The location was good in terms of not being too far from downtown Puebla and Cholula, and across the street (accessible by a bridge over heavily trafficked highway) was a commercial center with a place to change money and a cafe. The hotel property has a lovely pool area with places to sit in the sun or shade. Our "suite" was very comfortable, with 2 beds in one room and a separate area with kitchenette & sitting area with tv & sofa. Everything was clean and comfy, but some things need to be updated. The table was stained (not dirty, but stained from use) and the cushions on the sofa were discolored. However, the furniture in the lobby areas was very attractive and inviting. The only negative in our suite was the bathroom. The shower floor was so slippery I feared falling, and there were no grab bars. The shower stall door did not close fully, so water got on the bathroom floor and made that floor slippery. Breakfast, which costs about 20 dollars per person, is well worth it -- a quesadilla bar where you can order what you want the cook to prepare for you; a juice bar with variety of fresh juices; main dishes buffet style including standard like scrambled eggs as well as traditional Mexican dishes; a bread and pastry selection that included things like chocolate croissants! They serve until noon, so we made it our one meal of the day. I would definitely stay here again, hopefully with more time to enjoy the pool and breakfast!"

"Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly. "