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Holiday Inn Express Puebla by IHG

3.5 star property
Hotel with free breakfast, near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Indoor pool
Outdoor banquet area
View from room
Exterior
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Gym
  • Pool
  • Housekeeping
The current price is AU$109
includes taxes & fees
8 Sept - 9 Sept

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Sofa bed - queen
Blackout curtains
Separate bedroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(111 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140

What's nearby

  • Angelopolis Commercial Center - 4 min drive - 3.4 km
  • Zócalo de Puebla - 5 min drive - 3.4 km
  • Puebla Cathedral - 5 min drive - 3.4 km
  • Puebla Convention Center - 7 min drive - 5.6 km
  • Cuauhtemoc Stadium - 7 min drive - 7.5 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 33 min drive

Restaurants

  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Carl’s Jr. - ‬2 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪Tortas el Rayito - ‬4 min walk

About this property

Holiday Inn Express Puebla by IHG

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Angelopolis Commercial Center, Holiday Inn Express Puebla by IHG provides free self-service breakfast, a corner/local shop and a terrace. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Smoke-free property, a reception hall and a lift
  • A ballroom, 17 meeting rooms and a banquet hall
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 189 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 49-inch Smart TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

Does Holiday Inn Express Puebla by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Express Puebla by IHG?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Puebla by IHG on 8 Sept 2025 start from AU$108.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Puebla by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Puebla by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Puebla by IHG?

Checkout is at 1 PM.

Where is Holiday Inn Express Puebla by IHG located?

Situated in Puebla, this hotel is within 3 mi (5 km) of Zócalo de Puebla, Puebla Cathedral and Puebla Convention Center. Angelopolis Commercial Center and Parque del Paseo de Los Gigantes are also within 3 mi (5 km). Puebla–Cholula Tourist Train Terminal is 29 minutes by foot.

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Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1096 out of 1441 reviews
Rating 8 - Good. 253 out of 1441 reviews
Rating 6 - Okay. 58 out of 1441 reviews
Rating 4 - Poor. 15 out of 1441 reviews
Rating 2 - Terrible. 19 out of 1441 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Vianey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for business or leisure travel!
Stayed 1 night in Jul 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jun 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and family friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay wirh family. Tbe staff was very accomodating and warm. We would love to go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jul 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Confy place to spend a night in a working travel
Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

8/10 Good

Jörg Michael

Liked: Cleanliness, staff & service, property conditions & facilities
In general a good place to stay, sometimes a little bit noisy. Ear plugs are a good recommendation.
Stayed 3 nights in Jul 2025

8/10 Good

Mario

Very good service and clean , no restaurant at night
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jun 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2025

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

4/10 Poor

Jaime

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff at the frontdesk didn’t have an order while attending people, I had to to the queue at least a couple of times to get my room assigned
Stayed 1 night in Aug 2025

10/10 Excellent

linh

Disliked: Amenities
The bathroom is too small and unsafe I fell in the bathroom...my right leg is scratched and bruised.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcos David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

10/10 Excellent

PEDRO ARTURO

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in May 2025

10/10 Excellent

Paccelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención por parte de todo el personal 👌
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2025