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Reviews of America del Sur Hostel El Calafate

2 out of 5
America del Sur Hostel El Calafate
Puerto Deseado No 153, El Calafate, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 254 reviews" "
Rating 8 - Good. 74 out of 254 reviews" "
Rating 6 - Okay. 25 out of 254 reviews" "
Rating 4 - Poor. 9 out of 254 reviews" "
Rating 2 - Terrible. 6 out of 254 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely loved this place! Found it accidentally and was surprised how nice it was! Also the people/staffs and the atmosphere was incredible! Wish we'd stayed longer but would definitely choose the same place if we ever came back to El Calafate again!
Stayed 2 nights in May 2024

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great! Friendly and helpful
Stayed 3 nights in Mar 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
Good views. Except that everything was poor. Comparing the money i pay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Americana Del Sur! The rooms have only 4 beds and an ensuite bathroom, shower and lockers. The public area is great! Very comfortable coaches and tables, a outside deck and lawn furniture - and you can't beat the view from the all glass wall! The staff was AMAZING!!! All of them were so nice and remembered my name and even the smallest details of what was going on with me. Really personalized service. Very highly recommended!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in class
I had a great experience at this Hostel and I would recommend it to friends traveling in this area. They keep the place clean, and better than advertised when it comes to the energy of the place. Breakfast is great and the quality of the rooms is better than I’ve found elsewhere. The reason this place is so great is definitely because of the people who work there. Big thanks to Augustin, Micaela, and Bautista especially who were really kind and patient with me. They helped me organize tours and the bus system. My trip would have been les good without them. Huge thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Kayo, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and great location. Even though this is on the hill little outside of main area but short walking distance and nice separation to be quiet. Facility is very clean and they offer laundry service which was great. Also this hostel offer airport transportation and other fun tours cheaper than many of local tour companies, so you should reach out before taking taxi from the airport or booking online.

10/10 Excellent

Dean

Fun public spaces! Rooms are euro-spartan, but have everything you need.
Stayed 1 night in Dec 2023

10/10 Excellent

Orn, Maun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the beautiful staff at reception and the fabulous kitchen staff and delish food , it made our stay most special
Stayed 3 nights in Dec 2023

10/10 Excellent

Remberto

Stayed 3 nights in Dec 2023

6/10 Okay

Simon

Stayed 3 nights in Nov 2023

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing very helpful specially the tall guy Tomas ..and the two beautiful ladies receptionist..
Stayed 2 nights in Oct 2023

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel, one of the best we’ve stayed in after 9 months travelling in South America. Staff are friendly and helpful, always willing to answer questions. Breakfast options are really good. Can book tours at the hostel, we booked Moreno Glacier and we booked the half day kayaking tour, which was incredible. The hostel also booked the bus for us which was convenient.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Good value and social atmosphere. Very helpful staff. Food was ok but a bit pricey.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant at the hostel. Staff very friendly and will help book activities in the area. Loved staying here.
Stayed 1 night in Mar 2023

10/10 Excellent

karlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed the hostel! The front desk staff was incredible and many times told me to make myself at home. The common space is a fun place to relax or meet others, with an incredible view!
Stayed 1 night in Mar 2023

10/10 Excellent

dayana, miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff and views! Everyone was so helpful. I would definitely stay here again!

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great hostel, really nice sociable living area. Very helpful staff. We had a problem with our toilet and they were great for fixing it
Stayed 2 nights in Dec 2022

10/10 Excellent

Erin

Stayed 1 night in Dec 2022

10/10 Excellent

Ruth

Stayed 3 nights in Nov 2022

6/10 Okay

Pa Foua

Liked: Staff & service
Reception and common area is nice. I would’ve preferred a single room. Did not like coed rooms as male room mates walked around naked.
Stayed 1 night in Nov 2022

10/10 Excellent

Liav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Great atmosphere, cool and very helpful staff, clean rooms.
Stayed 1 night in Sep 2022

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Views
The staff were very friendly and helpful in booking tours and anything else needed.
Stayed 7 nights in Jan 2022
Response from Jessica on 17 Feb 2022
Thank you! We appreciate reading that you have enjoyed your stay and that our staff could help us with your enquiries. We hope you choose us again when coming to Patagonia! Cheers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jess on 1 Feb 2022
=D

8/10 Good

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from America del Sur on 11 Mar 2020
Muchas gracias por enviarnos su puntuación. Nos alegra que la misma haya sido positiva. Saludos, America del Sur :)

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Young, hip people seem to be in charge, great feeling around, cool ambiance. Good breakfast, and the views from restaurant are priceless! Hammocks in front of restaurant, great sunsets.
Stayed 1 night in Feb 2020
Response from America del Sur on 2 Mar 2020
Thank you so much for you comment. Indeed, we have one of the best views in town, and we are really happy to know that you ejoyed you stay. Regards, America del Sur

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Response from America del Sur on 6 Feb 2020
Thank you for choosing us for your stay in El Calafate! Hope to receive you again soon. Regards, America del Sur

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Calafate
Great stay , the staff were fantastic , Christmas Eve bbq was fantastic
Stayed 4 nights in Dec 2019
Response from America del Sur on 31 Dec 2019
Thank you for sharing your review with us! It's wonderful to know that you enjoy your stay! We look forward to hosting you again the next time you're in town. Have a nice day! Regards, America del Sur

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - easy walking distance to centre of town. Views from common areas. Friendly and very helpful staff.
Stayed 3 nights in Dec 2019
Response from America del Sur on 17 Dec 2019
Thank you so much for choosing us!! We are glad you enjoy your stay and we also hope we can receive you again soon! Have a nice day! Regards, America Del Sur :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation
Comments on behalf of guest, Maddie (23 old) who is still travelling. Hostel was welcoming. Service was excellent and great food. Returning there in 3 days time after a hike. Plenty to see and do.
Stayed 1 night in Dec 2019
Response from America del Sur on 17 Dec 2019
Thank you so much for taking the time to share your comment!! We are very happy to read you enjoyed your stay at our hostel. Hope we can receive you again very soon! Do not forget to check our social media to get our best deals! Regards, America Del Sur :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and extremely helpful from the moment I made the reservation. They assisted with booking tours, which turned out to be the best choice. Additionally, the restaurant and common areas were perfect. Kudos to Matias and his staff at the restaurant the food and service was first first class! Overall, an awesome experience will definitely go back.
Stayed 3 nights in Nov 2019
Response from America del Sur on 3 Dec 2019
We are happy to know that you have a wonderful time with us! Do not hesitate on letting us know when you are visiting our location again! See you soon! Thank you again for your feedback! Regards, America del Sur

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019
Response from America del Sur on 3 Dec 2019
Thank you very much for your review!! Regards, America de Sur

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from America del Sur on 3 Dec 2019
Thank you for your review! Hope to receive you again soon! Regards, America del Sur

10/10 Excellent

Vangelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for excursions
Very good atmosphere and nice view. You can spend hours at the lobby socialising, eating, drinking. Staff very helpful and friendly. Lamb BBQ amazing as well!
Stayed 2 nights in Nov 2019
Response from America del Sur on 12 Nov 2019
Thanks for your kind words!! We are glad to hear that your experience was great and that you love our staff too! We hope to receive you again soon to share another amazing BBQ and also a great experience ;) Regards, America del Sur

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno el trato del personal y dispuestos a ayudarte en el itinerario de viaje
Stayed 15 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time ever staying at a hostel and I am glad I chose this place. It has a very relaxed vibe and the staff is very friendly. The majority of the hostel guest were fellow backpackers and younger people. It was clean and the staff was really nice. The food was a bit pricey however
Stayed 3 nights in Jul 2019
Response from America Del Sur on 18 July 2019
Thank you so much for taking the time to share your comment!! We are very happy to read you enjoyed the good vibes of our staff. We hope to see you again soon! Do not forget to check our social media to get our best deals! Regards, America Del Sur :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from America Del Sur on 3 July 2019
Thank you for your rating!! Hope to see you again soon! Regards, America Del Sur

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
This was my first time staying at a hostel and I can say that I will avoid hostels from here on out. The hostel itself is actually a nice. I’m just not a fan of sleeping with other people in the room...whom I don’t know. The energy of the hostel is welcoming. The location is pretty good as it’s a brisk 10 minute walk to Centro. Many shops, eateries, ATMs, etc in Centro. As well, if you hadn’t made accommodations for excursions then there are several touring companies in Centro. The hostel has a restaurant inside but I didn’t get a chance to eat there. However, I would say the food is pretty tasty based on other guests of the hotel who did order from the restaurant.
Stayed 2 nights in Jun 2019
Response from America Del Sur on 26 June 2019
Thank you very much for choosing our hostel! We are glad to read your experience. If you are visiting our hostel again, it would be a pleasure to offer you our individual rooms. Thanks again for your feedback. Hope to see you again soon! Greetings, America Del Sur

10/10 Excellent

Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hostel. America del Sur is located on a hill over looking the town of Calafate and the lake. The hostel has big glass windows giving you the outside view from inside the hostel. The staff are really friendly and hospitable. There is a restaurant as well as a hostel kitchen. Over all its a great place to meet other travelers and get a goodnights sleep.
Stayed 4 nights in Jun 2019
Response from America Del Sur on 11 June 2019
Thank you so much for your review!! We are glad to hear that our staff made your stay a wonderful one! We look forward to hosting you again soon for another excellent experience! Have a stellar day! Regards, America Del Sur Hostel

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from America Del Sur on 22 Apr 2019
Thank you for sharing your excellent rating!! We really appreciate it. We hope to receive you again soon! Regards, America Del Sur

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed in a double room with en-suite. The hostel is c. 20 mins walk away from the centre and the double room appeared to be in a new part of the hostel, but very basic. I did not consider the room and place value for money (charged c. €90 per night) and would recommend going elsewhere in El Calafate if you're choosing the private room option. Very busy hostel, wifi is crap in the room, nice common room with bar, kitchen and outdoor seating area, basic breakfast.
Stayed 2 nights in Mar 2019
Response from America del Sur on 3 Apr 2019
Dear Guest, we are very sorry to har your experience with us wanst as expected. We´ll consider your comments to continue to improve our service. If there is anything else you would like to add, please do not hesitate to contact us. Thank you again for choosing us. Regards,

4/10 Poor

Verified traveller

Stayed 4 nights in Feb 2019
Response from America del Sur on 30 Apr 2019
Lamentamos que su experiencia con nosotros no haya sido la esperada. Estamos a disposición para recibir cualquier comentario o recomendación que pueda ayudarnos a brindarle una mejor estadía en el futuro. Desde ya muchas gracias por habernos elegido. Saludos cordiales,

4/10 Poor

Verified traveller

Stayed 4 nights in Feb 2019
Response from America del Sur on 30 Apr 2019
Lamentamos mucho que su estadía con nosotros no haya sido la esperada. Si tuviera algún comentario o recomendación que pudiera ayudarnos a mejorar nuestro servicio, estamos a disposición para escucharlo. Desde ya muchas gracias por elegirnos. Saludos cordiales,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and very friendly staff. Good location too .
Stayed 3 nights in Feb 2019
Response from America Del Sur on 18 Feb 2019
Thank you for your review! We are really glad to read you enjoyed your stay, hope we can receive you again soon! Regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok , the reception is very knowlege , some traveler are very happy , the ambiance inside are very positive ! Breakfast include ! Nice Job
Stayed 3 nights in Jan 2019
Response from America del Sur on 7 Jan 2019
Thank you so much for your review!!

10/10 Excellent

Shenhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from America Hostel on 10 Dec 2018
Thanks for choosing America Hostel!

8/10 Good

Alex

Very charming staff and a welcoming atmosphere. Seemed well setup on offering food and drinks, coffee and breakfast was just OK. Strangely the eggs are put out raw and you have to use their kitchen to cook them. Room was quiet, clean and comfortable.
Stayed 2 nights in Nov 2018
Response from America Hostel on 3 Dec 2018
Alex, thanks for your review! Hoipe we can receive you again soon!

10/10 Excellent

Kent Olof Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
Very nice hostel. The only downside is that it was a little too expensive so I couldn’t stay there longer! Other than that, no complaints!
Stayed 1 night in Nov 2018
Response from America Hostel on 26 Nov 2018
Kent, thanks for your review! We are going to take in your comments in order to improve our service!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great views, but really dirty!
Good location, away from town. 10 min walk. Good views. Easy tour arrangements. We had a private room, however it is true hostel style living,I.e. no soap and towel rental. We have stayed at other hostels during our trip and this one was truly the filthiest. Floors unswept, mold in shower, just NOT clean.
Stayed 3 nights in Oct 2018
Response from America Hostel on 5 Nov 2018
Thanks for your review! We are going to take in your comments in order to improve our service!