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"The man at the front desk was very rude - obviously having a very bad day. Said he had never heard of Hotels.com, never had an affliation with them (I explained they are owned by expedia). I hadn't at that stage booked my room, as when I decided to spend the night in Merimbula I was across the road from his hotel and a number of others. They had a sign to book direct and save, so I got the app up, looked up the hotel to see that it suited my needs, which it did. I often book within AUST and O/seas via Hotels.com and I travel extensively staying in 40+ hotels per year. He quoted extra $20 dearer if I booked direct. I found that strange, so I said that I was going to book via Hotels.com - as was cheaper. He said it wouldn't have been their hotel but the one next door - I showed him the app, the name of hotel and confirmed it was his Hotel. He said if I booked via Hotels.com, he would just cancel it! At this stage he swore, I asked him politely not to use that language in front of me (he then said he was swearing at himself!!). I said if he cancelled the reservation I would call Hotels.com. He said they would never advertise/permit the room to be discounted to the price the app offered. I said to him that is a matter between he/the owner of the Hotel and Expedia..not me.. I said I would be happy to talk to owner to explain. He then handed me the key I was able to stay the night - there is nothing at all wrong with the Hotel - just the man behind the desk's attitude."

"Lovely caravan park, very family friendly. Highly recommended for families."

"It s cheap and very central but , Very rundown,every tap leaks,ants everywhere, all the beds are worn out and it is desperately in need of a makeover. The front of house staff do their best but you would only stay there once."

"Incredible stay! Very clean spacious and centrally located. Will stay here again! "

"The parking for the Unit was on a sideways slope and it was hard to get into and out of the car. From the photo we expected it to be on ground level but we had to get up 6 old steep dark brown steps to access the deck and entry door. Very difficult in the dark. Not easy for a 79 and 83 year old. Once inside it was excellent."

"This property’s location was fabulous but there were a few things there was no chopping board but the next day I went to reception and they gave me one. I went to wash my hair the last night but there was no hairdryer and past time of reception hours. I wish they had a checklist they could go through to make sure everything was there. You could not beat that fabulous view though. The bed was extremely comfortable too. The staff were friendly and helpful "

"We stayed here as a family with young kids and had a really great experience. The park is extremely well set up for families — the pool, splash area and jumping pillow kept the kids entertained for hours. The facilities were clean and well maintained, and the overall layout of the park makes it easy to relax while still keeping an eye on the kids. The location is a standout. Being able to walk down to the beach in the morning for a coffee and some sand play was a highlight, and it’s only a short drive into town or to other great spots like Pambula Beach. What we appreciated most was how easy the stay felt. You can be as active or as relaxed as you like — between the park facilities, nearby beaches and simple dinner options like BBQ or takeaway, it really suits a family holiday. Would definitely recommend for anyone travelling with young kids."

"The room was clean and comfortable. Unfortunately we were there only one night on our road trip. Great little town that is easy walkable to restaurants, shops and groceries."

"This was such a beautiful place to stay! Stopping in for a half way stop between travelling and it was the most beautiful, clean, quiet place! With such lovely, helpful and kind staff! Would 100% recommend and will most definitely be staying here again!"