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Reviews of Dalmahoy Hotel & Country Club

4 out of 5
Dalmahoy Hotel & Country Club
Dalmahoy Hotel & Country Club, Kirknewton, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 717 out of 1259 reviews" "
Rating 8 - Good. 336 out of 1259 reviews" "
Rating 6 - Okay. 130 out of 1259 reviews" "
Rating 4 - Poor. 38 out of 1259 reviews" "
Rating 2 - Terrible. 38 out of 1259 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Kirkland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, my only complaint is that there is no food options after 9 or 10 pm. We were a late arrival and while we could order food via Uber eats, the property would not let us eat it in the bar which was still open. Seems like a loss revenue opportunity for beverages.
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dalmahoy hotel was wonderful especially the staff who were all helpful and friendly. We were greeted by Paulo upon our arrival and he was very helpful plus every time we saw him during a five day stay he remembered our names. It was a great reminder of why we visit Scotland.
Stayed 5 nights in Apr 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to seeing you again in the near future.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water pressure was amazing. Concierge was very friendly.
Response from Alan Guest Relations on 3 May 2024
We are glad you enjoyed your stay. We look forward to seeing you again soon

10/10 Excellent

Tammy

Liked: Property conditions & facilities
The staff
Stayed 2 nights in Apr 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your feedback, we are glad you enjoyed your stay. We look forward to seeing you again in the near future.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, breakfast was excellent every morning.
Stayed 7 nights in Apr 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your feedback. We are glad you enjoyed your stay and breakfast. We look forward to seeing you again in the near future.

10/10 Excellent

Kathleen

Travelled with partner, Travelled with group
Beautiful facility. The staff was pleasant and extremely helpful.
Stayed 1 night in Apr 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you in the near future.

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Dalmahoy Hotel. It is a little far from Edinburgh, but in 30 minutes by bus we would arrive in the city. We will definitely return there!
Stayed 1 night in Apr 2024

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Close to airport.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Dear Deirdre, thank you for your review. We hope to welcome you back soon.Best Wishes,Lynne, Executive Assistant

8/10 Good

THUYLIEU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice surroundings, fresh air and sceneries!
Stayed 3 nights in Apr 2024
Response from Management on 29 Apr 2024
Dear Thuylieu, thank you for your review. We hope to see you again soon.Best Wishes,Lynne, Executive Assistant

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fantastic and staff were very friendly.. Food and drink a bit pricey but overall very good. We will be back.
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Dear Mark, thank you for your review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Debadarshini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport, nice golf course and great food in the restaurant
Stayed 1 night in Apr 2024
Response from Management on 23 Apr 2024
Dear Bryan, thank you for your 5 star rating and review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

8/10 Good

Deisy J

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Vio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & welcoming staff, thank you
Stayed 5 nights in Apr 2024
Response from Management on 17 Apr 2024
Dear Vio, thank you for your lovely review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Tahir

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All staff are so friendly and cooperative. Huge thanks to Keith at the front desk for checking us in and out.
Stayed 5 nights in Apr 2024
Response from Management on 16 Apr 2024
Dear Tahir, thank you for your review and lovely feedback which has been shared with Keith and the team. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Cendrine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time, thank you
Stayed 2 nights in Apr 2024
Response from Alan Guest Relations on 3 May 2024
We are glad you enjoyed your stay, We look forward to seeing you again soon

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate and well signed off the road. Spacious parking and very attentive check in staff. All the other staff were very helpful and friendly.Good quality food and we had an excellent night’s sleep due to the quiet location.
Stayed 1 night in Apr 2024
Response from Management on 15 Apr 2024
Dear Gill, thank you for your lovely review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

6/10 Okay

Joseph

Travelled with family
Liked: Amenities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chi Wai Benjamin

Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were excellent.
Stayed 2 nights in Apr 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your feedback. We are glad you enjoyed your stay. We look forward to seeing you again in the near future

10/10 Excellent

Pulkita

Liked: Property conditions & facilities
It’s was a nice and comfortable stay
Stayed 1 night in Apr 2024
Response from Management on 5 Apr 2024
Dear Pulkita, thank you for your 5 star rating and review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived near the end of time the kitchen was open, they arranged for our bags to be brought to our room and brought us directly to a table in the bar so we got to order in time. The concierge ordered a taxi for our early morning departure the next day and was very helpful. Everyone we met was nice. The room was clean and had a nice shower. Wish we stayed here longer.
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Dear Jennifer, thank you for your 5 star rating and lovely review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Saruni

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, beautiful views
Stayed 2 nights in Mar 2024
Response from Alan Guest Relations on 3 May 2024
We are glad you enjoyed your stay. We look forward to seeing you in the near future.

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and lovely facilities
Stayed 5 nights in Mar 2024
Response from Alan Guest Relations on 3 May 2024
Thank you for your kind feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again in the near future.

8/10 Good

Suzanne, Stirlingshire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Salah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Mar 2024
Response from Management on 26 Mar 2024
Dear Salah, thank you for your 5 star rating and review. We look forward to look forward to welcoming you back soon.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Denis, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Darren Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and hotel. Poplnosbgreatvso. Quiet location but close to Edinburgh. We all had a great stay.
Stayed 9 nights in Mar 2024

6/10 Okay

Mechelle

Travelled with partner
Liked: Cleanliness, amenities
Handy for the airport. Pillows very uncomfortable, limited food choice in the bar/restaurant in the leisure area no healthy options. Terrible service in the bar. This is not a 4 star hotel in our opinion.
Stayed 1 night in Mar 2024
Response from Management on 22 Mar 2024
Dear Mechelle, thank you for your review and valuable feedback which has been shared with the team as we continue to seek for ways to improve our guests experience. We now have new menu's across the resort and I hope we can welcome you back in the future to enjoy.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Liam

Liked: Cleanliness, amenities
Revelled service highly recommend
Stayed 1 night in Mar 2024

10/10 Excellent

Uriah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy transport via bus to Edinburgh Nice hotel very good service Pool sauna and steam room wonderful Restaurant excellent
Stayed 2 nights in Mar 2024
Response from Management on 22 Mar 2024
Dear Uriah, thank you for your 5 star rating and review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa-marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got home from a weekend here and it was absolutely beautiful... breakfast options were great and swimming pool, sauna and steam room were great. My only bad point was the mattress wasnt all that but maybe its be being fussy. Netherless a beautiful place and we will be back in the summer
Stayed 3 nights in Mar 2024
Response from Management on 21 Mar 2024
Dear Lisa-Marie, thank you for your review and lovely feedback. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Beautiful buildings. The staff is amazing. Very friendly and very professional and helpful
Stayed 5 nights in Mar 2024
Response from Management on 21 Mar 2024
Dear John, thank you for your 5 out of 5 rating and lovely review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lively staff, food and amenities. Only gripe was two v long v dark hairs in bath. Def not mine😱
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how this hotel was not in the heart of the city, but still close enough that it was easy to get to the city. The grounds were beautiful and the staff was friendly. The rooms were clean and comfortable. The food was okay, but the staff at the bars and restaurants were very nice.
Stayed 7 nights in Mar 2024
Response from Management on 15 Mar 2024
Dear Katrina, thank you for your lovely review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

jackie

Travelled with family
Very nice hotel with lovely staff
Stayed 1 night in Mar 2024
Response from Management on 14 Mar 2024
Dear Jackie, thank you for your 5 star rating and review. We look forward to welcoming you back in the future.Best Wishes,Lynne, Executive Assistant

6/10 Okay

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lovely building, staff wonderful. However, the classic twin wasn’t as expected. Photos show a gap between the beds, but they were butted up to each other. Slightly awkward if you aren’t comfortable sleeping right next to a friend, or if you both need to get out of bed on the same side! Breakfast was lovely, but they didn’t offer tea, you had to ask, it took a while to catch someone’s attention and they didn’t have Earl grey. They did tell you where the coffee was, otherwise nice. Pool was lovely, I did think there was a spa at the side, but it was just seats, and at 3:30 till 6 it was kids swimming lessons. Only in one third, but other mums just splashed everyone in the other half so ruined it really.
Stayed 2 nights in Mar 2024
Response from Management on 13 Mar 2024
Dear Debbie, thank you for your review and valuable feedback which has been shared with the team. I am sorry we did not meet all of your expectations on this occasion but hope we can welcome you back in the future to improve your overall experience.Best Wishes,Lynne, Executive Assistant

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelica

Stayed 3 nights in Mar 2024

6/10 Okay

William, Kirkcaldy

Travelled with partner
Liked: Cleanliness, amenities
Went fof a meal at the brasserie at 7 pm and 2 things that were on the menu weren't available
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Dear William, thank you for your review. New menu's are coming soon and I hope we can welcome you back to enjoy them.Best Wishes,Lynne, Executive Assistant

8/10 Good

KENNETH

Stayed 3 nights in Mar 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, warm pool. Some dated bits, but worth the stay.
Stayed 3 nights in Feb 2024
Response from Management on 8 Mar 2024
Dear Alex, thank you for your lovely review. We look forward to welcoming you back soon.Best Wishes,Lynne, Executive Assistant