Search East Midlands Parkway Station hotels

"I was 10 minutes away from the hotel when a staff member called me to say that you were overbooked, so the room I had booked more than 3 weeks previously, was no longer available. I was offered a room in a manor house nearby. But that had no reception, and no restaurant. Without any hotel staff at that property, it did not feel safe for a lone traveller. When I arrived at the hotel, and spoke to the staff, the lady I dealt with said that a hotel in the city centre had a room available. This was not ideal, as the event I was attending was cross the road from the hotel I had booked, which is why I booked it. The city centre hotel was a 15 minute drive away. I was told that the overbooking was due to a system error. I can't help thinking it was to cover the possibility that bookings might be cancelled, but none were. When I booked there was good availability, and I know that this only changed late in the week preceding my weekend booking, because I checked on the Friday to see if the room price had dropped - it was showing as sold out. If I had known I would not be able to stay at the hotel, I would not have booked a hotel at all, and would have travelled up for the event on the day. Booking the hotel was meant to provide a relaxing evening and morning before the afternoon event. It was quite the opposite with having to find my way to the city centre hotel, and back again. The only reason I ended up accepting the city centre htoel was because the staff member at the Orchard"

"Friendly staff but property standard not great "

"Excellant room again, friendly helpful staff"

"Breakfast amazing, staff friendly "

"Room lovely and warm, fresh bedding very clean breakfast first class"

"Excellent "

"Road on entrance to hotel & car park is badly in need of potholes filling. Rooms need updating but staff always friendly "

"Great hotel for a stay before you fly - excellent value "

"Lovely "