Top Hotels Near East Blean Woods National Nature Reserve in Canterbury from AU$96

"We had no hot water in our room so couldn’t use the bath or shower, the air conditioning unit did not work and the room wasn’t well cleaned. I have to say that after speaking with the staff at the hotel they were very helpful and did offer a refund for the affected night, but we did check out a night early to find a different hotel as the problems weren’t resolved and a new room couldn’t be offered due to it being fully booked. It’s quite run down and was a disappointment, we expected it to be nicer than it was and definitely expected the basic things like hot water to work. It is in a great location, right in the center of everything and good for a night but if you’re looking for something more romantic for say an anniversary then I would probably avoid. It’s a shame as it could be much nicer if it had a bit of TLC."

"What a wonderful welcome from Hannah and the team. Brilliant stay and wonderful breakfast. They are currently carrying out a refurbishment (hence 4 rather than 5 stars for the actual hotel). Didn't impact, other than the restaurant being closed but wow from what they've done so far it's going to be stunning! Great location too"

"We stayed in Willow, the staff were so lovely and attentive! They work so hard to make everything nice for you . The balcony was lovely this morning. We did the walk around the nature reserve and boat trip was great! Pete the captain was so nice and very knowledgable. We had the best time and Will definitely come back soon . Thanks to all the staff x"

"Great hotel. Warm and welcoming. Comfy rooms and comfortable bed. Very nice breakfast too!"

"Great hotel in the heart of Canterbury. Had a cot set up for us on arrival. Bed really comfy and shower great. Breakfast was excellent, highlight being the waffle machines. Parking wasn’t an issue for us as we used the park and ride which took 5 minutes and was a 5 minute walk to the hotel so really convenient and only £4 a day vs £25 a night if parking in the city. Staff were all lovely. Loved how they respected history when building the hotel with the ground window in the lobby showing the theatre ruins below. Would definitely stay again on another trip to Canterbury."

"Staff was very friendly. Only 1 picnic table to sit at outside, the grass hadn’t been cut at all, no one used it. Room very basic, no tissues, facecloth, microwave or fridge. T.V. only had a few channels and the volume wouldn’t go past 15. If window is open it was hard to hear. Grocery store about 10 minute walk, ocean about 20 minutes."

"When we arrived to check in the room was not ready. Turns out they were not even aware of our booking until we showed it to them. We then had to wait two hours whilst the owner came to the property to get the room ready. Waiting outside in the side proved to be a disaster as their outdoor table and chair was covered in a black bitumen type substance that got all over the bottom of my trousers and completely ruined them. When we did get into the room the large curved screen TV proved to be utterly useless at it did not receive any signal and as there was no wifi either it was nothing more than a black wall decoration. The kettle did not work, even going so far as to turn itself on and off at random and the microwave was so complicated I was unable to boil water to make a cup of tea. Not that they provided any tea bags so it was just I well I had brought my own. The room itself was recently decorated and in good order and could have been very pleasant had anything worked as it should. The room overlooks a main road and as there are no net curtains any and all passers by have a clear and uninterrupted view into the room so if you want any privacy at all you have to shut the curtains. The noise, OMG, it went on pretty much all night due to the traffic on the main road. No chance of sleeping at all. My written complaint was completely ignored and I received no reply to it whatsoever. Unfortunately I would have to recommend that you avoid this place at all costs."

"Was a well presented and very calm and quiet place. The rooms were very spacious and modern. Comfortable and clean. The staff were excellent and friendly. Parking easy. Would recommend a sign on the outside fence to locate it."

"Communication with host was poor. No information on check in procedure. No information on which room we had booked.No key in key safe.We only gained access due to a helpful fellow resident, who let us in and helped us find a free room.Room poorly maintained with curtains held up by string and blinds broken.Altogether very poor"