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"Arrived and greeted by the most incredibly kind staff. They really couldnt have given us any more to make us feel welcome. Want to give a huge thanks to Robin on reception. My husband has a neck injury and the staff even offered to get pain medications from the local Pharmacist for us. The food in 1881 resturant within the grand hotel was delicious and served by Felix. What a kind gentleman he was also. Even making my young boy happy by giving him free mocktails! Both inside and outsoor pools area great addition to our stay, the breakfast is tasty and always left each morning with full bellies. We will definitely be coming back. We were so sad to leave today. Thank you all for a wonderful stay "

"Stayed here a few times, always good! comfortable bed, clean, nice breakfast."

"Friendly helpful staff. Thank you for a great stay"

"Always polite efficient checkin staff. Hotel quiet and comfortable. "

"Was a last minute booking Staff very friendly Room was lovely so so clean Robes slippers in room Milk in fridge Bathroom amazing Really was everything we needed "

"Short and sweet: you get what you pay for. Windows wouldn’t open had to put a wedge in so it would, curtains stained with unknown substance. Pillowes we had on our bed was sofa cushions. Bathroom tiles was coming up. My daughters window by her bed would have been easy for anyone to open from outside luckily was was on 3rd floor. "

"Nice hotel with a fresh modern vibe. Staff really helpful and friendly."

"We consistently choose to stay at this establishment whenever we require accommodations in Plymouth; we have no desire to explore other options at this point."

"First time away with my partner on holiday for one night, the rooms were wonderful, nice spacious area and comfy beds. The staff were friendly and welcoming. Just wished the check in was before 3pm but overall wonderful hotel to stay in for a night away or two. Definitely coming back again. "