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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Travelers can rejuvenate in the hotel's sauna after shopping excursions, then wake up to a satisfying breakfast that powers adventures through the city

Choose dates to view prices

Located in the shopping district, New Continental Hotel offers amenities like dry cleaning, dining at Steve's Brasserie, a sauna, steam room, indoor pool, gym, free newspapers, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is AU$105
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Standard Room, 1 Single Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Standard Room, 2 Single Beds, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

7.0 out of 10
Good
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Separate bedroom
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

View all photos for Connecting Room

Bathroom

Connecting Room

  • Sleeps 5

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
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About the area

Located in Plymouth, New Continental Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Merchant's House and Theatre Royal, Plymouth are cultural highlights, and some of the area's landmarks include Elizabethan House and Island House. Travelling with kids? Consider National Marine Aquarium, or check out an event or a game at Plymouth Pavilions. Visit our Plymouth travel guide
Map
Millbay Road, Plymouth, England, PL1 3LD

What's nearby

  • War memorial on Plymouth Hoe
    Hoe Park
    5 min walk - 0.4 km
  • National Marine Aquarium showing marine life, interior views and coral
    National Marine Aquarium
    17 min walk - 1.5 km
  • Plymouth Pavilions
    2 min walk - 0.2 km
  • Theatre Royal, Plymouth
    5 min walk - 0.4 km
  • University of Plymouth
    10 min walk - 0.9 km

Getting around

  • Plymouth Station
    16 min walk

Restaurants

  • The Union Rooms (Wetherspoon)
    3 min walk
  • Burger King
    6 min walk
  • Plymouth Jollof Kitchen
    4 min walk
  • The Bank
    5 min walk
  • Walkabout
    3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel in a shopping district
Consider a stay at New Continental Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, Steve's Brasserie, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
Additional perks include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • Luggage storage, meeting rooms and a TV in reception
  • A 24-hour front desk, free newspapers and a reception hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 99 individually furnished rooms include amenities such as free WiFi. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with hairdryers
  • Flat-screen TVs with digital channels
  • Highchairs, electric kettles and heating

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8.6 out of 10, Excellent, 1,035 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at New Continental Hotel, Sure Hotel Collection by Best Western?

As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at New Continental Hotel, Sure Hotel Collection by Best Western on 15 Mar 2026 start from AU$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is New Continental Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Self-parking is available for GBP 7 per day. Limited spots are available.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Checkout is at 11 AM.

Where is New Continental Hotel, Sure Hotel Collection by Best Western located?

This family-friendly Plymouth hotel is located in a shopping district, within a 10-minute walk of Plymouth Pavilions, Hoe Park and Theatre Royal, Plymouth. Merchant's House and Bowling Green are also within 10 minutes. Plymouth Station is 16 minutes by foot and Devonport Station is 28 minutes.

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Reviews

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

8/10 Good

Gareth

Liked: Cleanliness, amenities
Wonderful staff on reception who were friendly and flexible with parking, compliments to them to go out their way linked to football timings. Thank you. Good value for a city centre location
Stayed 1 night in Jan 2026

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spotless. Staff were very helpful and polite. Breakfast was hot and staff were polite.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with everything around
Stayed 2 nights in Sep 2025

8/10 Good

Gurdeep

Liked: Cleanliness, amenities
I had a great experience at this hotel. The room was lovely, and the lady at the reception was very helpful. The breakfast was delicious and good selection available. The only downfall, disappointed to find that the four poster bed did not have any curtains as shown in their website.
Stayed 1 night in Dec 2025

8/10 Good

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area nice.
Stayed 1 night in Sep 2025

8/10 Good

Sophie

Liked: Staff & service
Staff was good, Amenities in room could be better and upgraded of parts of the room is needed. Good for location and bed really comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in a twin room with my sister, friendly staff, nice clean room, lovely breakfast, great leisure facilities and handy for the theatre
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Great room, loads of space.
Stayed 1 night in Oct 2025

10/10 Excellent

ANTHONY

Liked: Amenities
Rooms clean, comfortable bed. Staff polite and welcoming. Ideally situated for the Theatre and the Hoe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
The room as amazing clean great size. Staff were friendly and helpful. The hotel has everything you need. This is the second time staying here best hotel in plymouth it’s clean fresh airy beds are so comfy best nights sleep could have slept all day in that bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value stay. Friendly staff. A nice traditional feel and an impressive hotel building. Nice pool, steam room and sauna. Clean room, furniture a little dated, but I liked that, gave it a vintage feel.
Stayed 1 night in Oct 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Reception was welcoming. The old building is quirky. Clean room. Personally found room, 2nd floor, too hot. Even with radiators off in December. Fantastic powerful shower. Fluffy towels. Plentiful coffee and tea plus biscuits.
Stayed 3 nights in Dec 2025

8/10 Good

Keith David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice room lots of space
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Yiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town clean and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 night stay lovely staff made us very welcome ⭐️
Stayed 2 nights in May 2025

6/10 Okay

Tom

Liked: Cleanliness, staff & service
The room was nice and spacious. The staff were all really friendly. The pool and leisure facilities closed earlier than I would have liked which meant I wasn't able to use them when I arrived.
Stayed 1 night in Oct 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and the night porter checked us in super quick after we were delayed and arrived after midnight.
Stayed 1 night in May 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with other reviews, the staff were very friendly and helpful. The hotel itself is looking a bit tired in places, but was very clean. There's a bit of noise during the day from the road outside, motorbikes with the baffles removed, but the bed was really comfortable, and I slept like a log, and I'm a light sleeper. I only had a simple breakfast, as I'm gluten intolerant, but the staff catered for me excellently. I would happily stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to explore the city centre.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kudzai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location, and the delicious menus
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the cleanliness and helpful polite staff
Stayed 2 nights in Jan 2025