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"Always a great stay at burts. Clean comfortable room, delicious breakfast and friendly staff. What’s not to love?"

"comfortable but prices need updating on breakfast menu"

"Comfy and welcoming."

"Whole property a bit tired and needs work doing. "

"All good. Friendly, efficient staff, tasty food "

"The Spa was shut when we attended, the hot tub was broken and the hotel was slightly worn down in places. A very beautiful hotel from the outside, but the paint was damanged inside, the room was dark and empty and it felt more like a normal hotel than a spa. It is very child friendly, to a fault, as there are kids constantly running around doing treasure hunts and playing in the corridors. The food was subpar and fairly pub food like. This would be a fine place to stay for a family having fun for a few days, its not a couples retreat. "

"Lovely "

"I had a blue badge so parked at front of hotel , I would never have made it up the hill . Room needs a wee refresh paper peeling and bathroom ceiling damp patch . Staff amazing in every department. Laura on reception an asset to the hotel , very helpful and friendly. Bar and restaurant staff very polite and friendly. Would definitely come back . Lounge so nice to sit and relax with coffee or bar drinks ."

"Wonderful stay! "