Apartments in Durham Heritage Coast

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Stairs are steep"

"Brilliant location right on the front, super easy walk to the Metro and very close to the beach (down some steps). Andrew was very friendly and gave us loads of information about the local area and things to see and do. "

"Where to start, it was cheaper than most places in Newcastle but still wasn't worth what we paid. No air-conditioning, the kitchen drain smelled terrible, the toilet leaked, there were toenails in the bathroom, originally put in a two bedded room when there was 3 of us, very hot stuffy room, unable to open window properly as there was a chain lock preventing us. Beds were clean and fairly comfy."

"Very helpful, we were going to be later than anticipated arriving, phoned to let them know, they reassured us it was no problem, everything was ready for our stay. Check-in at the bar was easy, staff showed us to our studio, staff very cheerful. Food in the pub was great, not just pub grub. Only downside, studio was small."