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"Staff were very helpful "

"Each room is individually appointed giving them unique feels like one would find as a guest in a home. En suite bathrooms were updated and very clean. It was a thrill to stay in an historic home I just wish there had been more information available about its history. "

"Had a good stay and people are very friendly,hotel could do with a make over inside "

"Lovely hotel. Room & bathroom spotless . Bed linen crisp and fresh. Bed very comfy. Staff polite but abit aloof. Reception girl with bright blue hair was efficient but but not overly friendly. "

"Reception staff were very friendly, our room was ready, despite only being just before 2pm. Great location right in the heart of the town centre. Walking distance to almost everything. The Kingsgate shopping centre is just a stoll away, albeit uphill. There is a wide selection of bars close by. The Alhambra Theatre is only about a 10 minutes walk away. Breakfast in the morning was lovely. Not a buffet, but you can have your choice of cooked items. The toaster was a joy, a single turn through the grill. All in all a lovely wee overnight stay. "

"Room was clean but musty and dated. I used to stay here a lot pre covid and was lovely but has gone a little backwards. Still value for money. "

"We had a junior suite overlooking the river which was nice enough, we thought the bathroom required an update. No towel heating rail, no underfloor heating so it was cold. Perhaps we were spoiled the year before as we stayed in The Hermitage suite which was superb, far preferred it however I expect more expensive. The staff were all very helpful and friendly and we enjoyed the swimming pool. The breakfast was excellent and the evening meal was good, however I think there could have been more choices in the main meals menu."

"Everything was great, very comfortable."

"Nice stay whilst in the area. Clean room, great size and friendly staff"