"The rooms were great, checking in was easy and very friendly and efficient staff. The hotel food was wonderful and we always had great service. It was easy to get taxis from the hotel. "
"The hotel was beautiful, clean and the customer service was impeccable! They made sure our stay was excellent. From the receptionist Coline, to the Director of rooms Assem, housekeeper Kelum and the wait staff in the Shang Palace Christine and every single staff were very polite and friendly! We had the best time!"