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"The check in was efficient and friendly. As a female checking in on my own, it was good the receptionist pointed to my room number and didn’t call it out. A small but significant and appreciated factor. The room had a well designed layout, with a tiled and carpeted area. There was an iron and ironing board, safe, hairdryer, tea and coffee facilities all in the room along with a huge TV. The room was quiet, I couldn’t hear other guests in their rooms or the traffic outside. The bed was comfy and I enjoyed having a comfortable sofa seating area along with a great desk space. The bathroom was lovely with both an over head monsoon shower and a detachable shower head. Great lighting too. All staff were friendly. At both breakfast and dinner my dietary requirements were catered for. Staff appeared well informed on this. Overall a great stay. Thank you"

"Nice surprise! "

"Was slightly upset on afew things such as read they had wheelchair accessible parking for 6 i think but had no disabled bays cars parked in free for all had to leave keys at reception incase needed to be moved. Also said step free entrance which was also not the case and struggled to get to entrance for how cars were parked. Bed seemed like a small double which was rock hard next morning stripped the bed as we always do and wish hadnt when we see the state of the covers.and flooring very uneven. Guess we just picked up on things for disabled so may not be an issue for non disableds."

"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"Lovely clean room and had everything you needed. Staff friendly will definitely go back sometime "

"The air conditioning was effective, The room was spotless. Definitely stay there again "

"Very satisfactory "

"2nd time we have stayed really enjoyed it, no issues whatsoever, staff are very friendly, Reception Restaurant, ect: The room maids, work very hard indeed, it is really hard work and deserve every single penny they earn."

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"