Top Hotels Near Dolphin Cove Negril in Lucea from AU$135

"Meh"

"Resort is beautiful and brand new, but the service is very poor. As VIP Expedia customers, we never received the welcome fruit basket. At the a la carte restaurants, we waited on average 1.5 to 2 hours every night. We tried the Italian, Mexican, and Asian restaurants, and all were the same long wait time due to staff shortage . Half of the tables at the restaurants were available but they had no staff to serve the tables. I have a 6-year-old and a 4-year-old, and waiting that long is unacceptable. I was not alone, many people were frustrated and disappointed. The coffee bar ran out of pastries every morning, and the wait for a coffee was about 30 minutes. At the pool and beach bars, we waited 20 minutes just to be noticed. There is no customer service. For a resort this size, one coffee shop and four restaurants with no staff is unacceptable. Half the trip was spent just waiting."

"Love this place, alot to do, staff was great.."

"Princess Senses Mangrove -adults only is a beautiful resort. Great ocean and pool views from our room. The staff are friendly. It was nice to have transportation from the lobby to our building. Many restaurant options but get there early bc some restaurants get busy bc guests from the other resort eat there too. "

"3.5 ⭐ – Good stay overall Clean rooms, friendly staff, and very good food. Be aware the hotel is not directly on the beach — you need to cross the strip (staff assist), and beach chairs cost extra. Minibar could be better stocked with local beer options. Overall, we enjoyed our stay, just important to know what to expect."

"In the room fridge wasn't stocked everyday unless we called. 24 hour lounge was ok."

"So Many pools to choose from. Amazing. Staff were amazing, helpful and knowledgeable. Food was wonderful. We had the best time. The only thing that needs to be fixed are the roads. Very bad to get from Montego Bay to Negril. "

"Amazing pool with plenty of comfy seating surrounding and shade available. Enjoyed the coffee shop both in morning and evening. The upper deck infinity bar with evening vocalist was both relaxing and entertaining. Rooms were clean and well maintained. My girls enjoyed kayaking and snorkeling in the cove. The steak house and Japanese restaurant provided exceptional dining experience. Good late-night burger at Sports bar. All bartenders and wait staff very friendly. Expedia staff very helpful and checked in on us a couple of times. Very pleasant experience at Grand palladium for our family vacation!"

"Good for families maybe not so much adults who want a little more privacy and exclusion from teens and kids. for Very large resort with a huge main pool. Staff was very friendly and the food overall was very very good. We got the signature level and the resort only has 2 bars that offer premium liquor, 1 at the signature pool which closes at 6 and the other where you do the check in/out and they close at 11pm. Our room was cozy and we had a beautiful view of the ocean, my only complaint about the room is that you can hear everything. You can hear what is going on upstairs, people walking by outside, and the transportation carts. It’s a pretty good resort and has its pros and cons, but we would probably not go back. And be careful because they are real hard on getting you to go to the breakfast where they try to sway you into buying a membership with the hotel. It took us 4.5 hours of our day. "