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"Breakfast good bar good staff nice"

"All good,no complaints "

"I was in Nottingham for just 16 hours and so I needed a hotel centrally located and “decent” which is why I chose a chain and the Regency BW Signature sounded very posh, however whilst the room and towels etc were clean, the floor I was on was under renovation and my biggest frustration was the shower. It was broken and was not fit for purpose. Which for over £100 should be standard. I reported the issue on checkout but I was offered nothing other than an apology and that it would be fixed for the next guest. "

"Great breakfast, very comfortable room and bed. Centrally located. - would certainly recommend "

"Very friendly staff and excellent facilities. Great to have the pool available from early morning. Only downside was the restaurant’s bizarre ‘policy’ (apparently the chef’s decision) of trying to charge £3.50 for substituting couscous with mashed potato. According to the receptionist the following day, this has now been stopped, but unfortunately too late to avoid a sour taste at the time of the meal. But well done to the waitress for taking note of our concerns and passing them on to management "

"Good gym and restaurant"

"The staff were very friendly and helpful. The room itself was nice but was looking a little old and worn. It was nice to have access to the spa facilities, it would be nice if these had an upgrade, the area was looking old, worn and dirty and could do with more seating areas/areas to put belongings when using the pool/thermal areas. On the Monday morning there was a lot of drilling and banging from quite early on which was a shame as it did wake us up earlier than planned."

"Tired hotel and rooms Mould in bathroom, hairs in sink, dirty carpets Expensive poor food"

"We weren't advised there was a pool, so we didn't get to use it. Staff were all lovely, especially receptionist who booked us in. But the second lift being out of order meant we had to wait for the lift when checking out. There was a chair in our room [118] that needed joints gluing and could have collapsed, and somewhere in the bathroom is leaking damp, resulting in a few harmless fruit flies and damagedbath panel and skirting. "