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"The staff and cleaniness is top tier "

"Yyy"

"Hotel and room are dated and worn out. Staff were very nice and accommodating. "

"Me gustó todo. El personal muy Amable y Maravilloso."

"Staff were great. Room was mediocre. The carpets are stained, paint is chipping, part of the heat/AC unit was unattached and sitting adjacent. The AC was SO LOUD and rattled we turned it off completely. The room reeked of hideous disinfectant/deodorizer which gave me a headache, I had to open the window and stand in the doorway to get cross breeze to clear it out. The in-room “coffee” was gross brown water and the free lobby coffee wasn’t any better. When I asked the night crew for an extra blanket (see heat/AC unit above) the gentleman said he didn’t think they had any. No, the hotel was not sold out. They did manage to find a blanket so I didn’t freeze. As a Hilton property, I expect a lot better. There are several better options in the area than this. "

"The suttle doesnt work anymore"

"Clean and comfortable. Very convenient to the airport."

"Architecturally beautiful hotel. Our room was very clean, updated, crisp linens, good bed and pillows. We paid for the breakfast buffet and it was well worth it. I really enjoyed my stay at this Hyatt. It will be my go to whenever I need to stay near O'hare."

"Clean cheap room in a safe area near the airport. Comfortable bed and pillows. "