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"It was my second stay at the hotel. The room was very clean and had all facilities needed. The breakfast was lovely and staff very polite and helpful. However, I was disturbed by a male staff member entering the room at 6am, there was no indication that the room was free at that point.. We shouted and the member of staff closed the door. I complained to the reception staff, one of them was not very understanding and could not grasp the severity of the incident. It was not good enough, I felt vulnerable and unsafe and nobody seemed to care. I would have rated the hotel a 10/10 otherwise. I hope a member of the management team investigates this complaint correctly and gets back to me. "

"Staff were attentive, friendly and extremely acommadating"

"We were"

"Lovely, welcoming and friendly reception staff. Nice sized room and very comfy bed."

"Quiet, very close to Manchester Airport complex and Train Station ... easily with walking distance (200 meters) although there were no signs in the airport / train station which would have helped. Newer facility. Beds were very comfortable, although instead of four thick pillows they could have two thick and two thinner. To be fair, we did not ask. We had dinner and breakfast at the hotel. They were good quality."

"1 night stay, small room but clean and comfortable. Loved pool and gym "

"Excellent staff. Really friendly. Smooth and quick check in. Room was clean and tidy. Quiet nights sleep."

"Very efficient check-in. Comfortable clean room Overall very happy. Les"

"Excelent!"