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Reviews of White Cloud Homestay

2 out of 5
White Cloud Homestay
38-40 Luu Quy Ky st, Minh An ward, Hoi An, Quang Nam

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 1 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb, well recommend to stay here
This small family run hotel is perfect, location great, friendly staff, right in the centre but away from the crowds, just perfect
Stayed 6 nights in Jan 2024

10/10 Excellent

keelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomadating and friendly, when you checkin you are given a quick guide with a map on what to see and do and how the area ticks. Staff are lovely and the rooms are very nice. You are situated next to the night markets and main bridge of old town so a great place to venture out from.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michael Truong

Travelled with group
Liked: Cleanliness, staff & service
White Cloud Homestay is just a few blocks away from Hoi An Night Market. It was very convenient to be so close and central to all the night life activity. The host was very accommodating and the room was very cleanly. Beds were large enough for our group of 3 and had a nice balcony view. We would definitely consider staying here again if we were to revisit Hoi An.
Stayed 1 night in May 2023

10/10 Excellent

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel run by lovely people who cannot do enough for you. Loads of information for eating, trips etc. Clean, comfortable rooms, looking forward to staying again!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and nice. Staff went above and beyond to help me not only with my stay but to get me to my next destination and further travel plans. Highly recommend
Stayed 1 night in Apr 2023

10/10 Excellent

Yoshie

Stayed 1 night in Apr 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are all very friendly, particularly Min who went out of her way to make sure everything ran smoothly for us. The location is perfect and the home stay is great value for money.
Stayed 3 nights in Feb 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Wonderful location, on the island removed from the central busy commercial area- but that is just across the bridge. Night Market is wonderful and within a block. Quiet room with strong WiFi.

8/10 Good

Li Ping

Liked: Cleanliness
Not too bad.
The location is good as it was away from the main streets this was less noisy. When we arrived to check in, our rooms were on the 3rd floor and we didn’t get help even after we asked with our luggage up the stairs. We also didn’t get our daily bottled water. The bathroom is clean but after shower there’s no floor mats so you walk out with wet feet into the room. Also no proper facilities in the bathroom for clothes and towels. Breakfast was alright.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A good place to rest.
I liked everything about this place except two things. The beds were western style beds, but old and hard. So they were uneven and a bit broken down. There was no way to have morning coffee or tea. They didn't offer breakfast until 7:30. I'd read one review saying they'd been given a thermos of hot water. When I asked about such a thing the receptionist responded with a resounding no! And said there was no way to have hot water. Other than those two things, the place was really nice. And I would stay here again.
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
these guys are amazing catered to our needs and really made sure we were taken care of
Stayed 2 nights in Nov 2017

10/10 Excellent

Kris A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An Gem (don’t let a typhoon flood get you down
Left Da Nẵng a day early to stay in Hoi An. In retrospect, I wish I’d stayed here for the entire part of this leg of our trip. The amazing thing was that less than a week before we arrived, Hoi An was flooded and the Lobby has about 1.5m of muddy water in it. There was no evidence of this by the time we arrived (except for the street repairs and cleanup) The hotels was excellent and the staff were very friendly and helpful. Would definitely return here and highly recommend this hotel.
Stayed 1 night in Nov 2017

8/10 Good

Li, HKG

Liked: Cleanliness
Disliked: Staff & service
right in the Hoi An ancient town
good location, right at the Hoi An ancient town. Only stay there for 1 night, clean room, bedsheet and towels not like any other hotels or B&B room gets humid quicky when air con is off. Different cable channels you can choose if you decide to stay in. Street food hawker stalls are 2 blocks away. Breakfast included either Vietnamese or foreign styles. Good coffee and lemon juice. The only leas pleasant is the receptionist who was kind of rude and lazy and she requested to keep my passport when checked in and claimed would give me back when I head outside. The safe in the room didn't work, door lock needs to be maintained. The
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel with great location , walkable distance from old city
Stayed 1 night in Oct 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location. Bike rental for $1.

10/10 Excellent

shiranaaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming li'l nook in the middle of Hoi An
Just in the middle of everything you need in Hoi An. Amazing service and a very new property. I will definitely go back to this charming tow and this lovely hotel.

4/10 Poor

Robyn, NZ

Disliked: Staff & service
Disappointing
Pictures on this website and previous reviews lead me to expect a room with windows and helpful staff. Even though we booked two rooms, neither had a window and when we arrived early afternoon we had to wait while they quickly cleaned one of the rooms. When we finally got to move in, it had the previous occupants hair on the bathroom floor. Staff/owner answered questions once we distracted her from her cell phone but felt she wasn't really interested. After previously experiencing 2 months of amazing Vietnamese hospitality this guesthouse was undoubtedly a disappointment.

10/10 Excellent

cheng jei, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous interior and the cleaning crew is AMAZING
great location near all the major attractions in Hoi An. The lovely young lady in ao dai dress speaks good English. On the outside, it looks like any normal homestay. But it is obvious they remodeled the interior and it rivals 5 star hotels. The cleaning crew is constantly washing/cleaning. In fact, I have never seen marble floors shine like this place. The offer breakfast and it was delish. (see pic) Also have good quality bicycle. Everything was great, but the standout is again, the cleanest room, floor I have ever stayed in. GREAT job, cleaning staff.
great pho bo and pineapple

8/10 Good

ddaadd, Suwon, S.Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Hoian old town
Kind staff, 5min. close to Hoian old town by foot. Clean room condition. Acceptable price.

10/10 Excellent

Pang Hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點很好，員工待人親切，雖然設施比較舊，但打掃很認真用心，周遭很適合散步與、購物與飲食
Stayed 2 nights in Mar 2024

6/10 Okay

Evariste

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Le confort de la chambre est bon : matelas, aircon, douche sont biens. Mais le problème est l'isolation sonore : du 3ème étage vous pouvez discuter avec la réception sans téléphone... parfois le gardien de nuit mets de la musique sur son tel à 6:15 le matin, pas terrible comme réveil...
Stayed 2 nights in Dec 2023

10/10 Excellent

Jo Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Melanie

Stayed 3 nights in Apr 2023

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great localisation
Very well located hotel! The pool was a beautiful bonus for us. We really enjoy to go to the night market from the hotel (2 minutes of walk). The room was clean. The only thing we less appreciate is that they don't speak english very well so it was difficult sometimes for the communication like booking tour! But we clearly recommand this hotel for the localisation!
Stayed 2 nights in Nov 2022

8/10 Good

Luc, Mui né

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé, près du marché de nuit et quand même assez à l'écart pour une nuit tranquille.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico hospedaje increíble la limpieza la amabilidad y el trato súper recomendable fue el mejor guesthouse de nuestro viaje 1000 x 1000 recomendable
Stayed 2 nights in Jan 2019

10/10 Excellent

jeong ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
기대보다 좋았던 숙소
호이안 여행중 아파서 잠시 쉬려고 들렀습니다. 너무친절하시고 내부도 깔끔하고 깨끗했습니다. 호이안 야시장에서도 너무 가깝고 좋습니다.
Stayed 1 night in Jan 2019

10/10 Excellent

Rose-marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Carino in zona di locali, stanza ampia ma poco arredata
Stayed 2 nights in Aug 2018

8/10 Good

A young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 핵꿀 호텔. 많은걸 바라지 않는 분이라면 분명 대만족하실것!
위치 완벽함. 바로앞에 야시장. 바로앞에 용다리, 펍, 올드타운 도보로 5분도 안걸림. 첫날 도착했을때에는 베트남에서 한국어를 가장 완벽하게 하는 직원이 한국어로 체크인해줌 다음날엔 영어를 엄청 잘하는 베트남 직원이 반갑게 인사해주고 혹시라도 공항에 갈거면 자기가 택시를 미리 예약해주겠다고 미리 체크해줌 직원들 엄청 친절함ㅠㅠㅠㅠ 나포함 친구3명이서 2박을 잤는데 48000원 나옴.... 가격 실화냐!! 에어컨이 빵빵하게 나오지 않았던 점 조식이 부실했던점이 굳이 꼽자면 단점이었지만 사실 이호텔 있을것 다있고 에어컨도 빵빵하진 않았지만 더워서 잠못자고 짜증날 정도로 덥진 않았다. 이가격에 엄청난 조식을 바라면 도둑놈심보고. 조식을 준다는것에 감사하자. 난 자느라 못먹었지만 친구들 먹은 사진보니 망고도 주더라! 혼자 호이안에서 일주일이상 머물게 된다면 또 다시 방문하고싶은 호텔! 남자친구나 부모님과는 좀...어려울듯! 아 참! 주변에 유명한 마사지샵들도 몰려있음 여러모로 위치좋고 직원들친절하고 가격좋은 호텔입니다
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 만족
객실수가 작다보니 방뷰는 신중히 선택하셔야하고 방음은 잘안되지만 그렇게 시끄럽진 않아요.청결상태는 대형 호텔수준은 아니지만 침구류에서 기분나쁜점은 발견하지 못했어요.최대 장점은 주변 볼거리 먹거리 다가깝지만 시끄럽거나 번잡하지 않다는것.베트남은 퇴실이 12시인게 정말 맘에 드네요
Stayed 2 nights in Jun 2018

6/10 Okay

mijin

Liked: Cleanliness, staff & service, property conditions & facilities
직원들 친절하고 올드타운 야시장 가까워서 편리했어요
Stayed 1 night in Jun 2018

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Świetna lokalizacja, problemy z internetem
Bardzo miła uśmiechając się obsługa, ale dogadać się po angielsku bardzo ciężko. Dopiero rano pojawiła się Pani znajacs angielski. Łazienka tak mała,ze umywalką zamontowana była w pokoju, bo do łazienki się nie zmiescila. W drzwiach do pokoju taki szpady,ze na zewnątrz widać, z pół centymetra. Smaczne śniadanie i bardzo dobra lokalizacja. nie polecam ze względu na problemy z Internetem. Popołudniu był, a wieczorem zniknął i nie było już wcale.

10/10 Excellent

Seook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치.청결 .가성비 good.작은방이 단점.
가격대비 청결.야시장 근처.올드타운 근처. 숙박은 조용.
Stayed 1 night in Feb 2018

10/10 Excellent

YURAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치도 좋고 아주깔끔하고 방도크고 화장실도 깔끔하고 작지만 발코니까지 있어서 너무 좋았습니다. 단점은 엘리베이터가 없어 짐을 직접 들고가야한다는것 그치만 직원분께서 들어주셔서 큰 어려움은 없었습니다.

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון במיקום מצויין עם שירות ויחס מעולים
נהנינו מאוד מהמיקום , הנקיון, מקום שקט, שירות ויחס מצוינים מצד צוות המלון, אינטרנט אלחוטי פעיל ללא הפסקה.

8/10 Good

MAKOTO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
We stayed at the family room for 2 nights. The room does not have the window, but very clean to be relaxed.

10/10 Excellent

HEONCHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay. Perfect. 엄청 좋아요.
호텔스닷컴을 통해 1박에 2만원 대 가격으로 머물 수 있었습니다. 호이안 야시장 바로 옆 골목에 위치하며 주변 건물들 중에 가장 새 건물 같았어요. 가격이 저렴해서 잠만 잘 생각으로 정한 숙박이었는데 방이 너무 좋았습니다. 다낭에서 택시타고 가면서 미리 기사님을 통해 간다는 사실을 전해서인지 저희가 도착하기 전에 미리 시원한 음료와 안내 자료, 지도 등을 준비해놓고 기다리고 있었어요. 홈스테이 여직원분이 영어도 잘하고 친절하셔서 의사소통에 어려움이 없었습니다. 호이안을 방문하신다면 꼭 이 홈스테이에서 머무르시길 추천드려요. 조식도 줍니다. 짱.

10/10 Excellent

Hung, Songve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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