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Reviews of Villa of Tranquility

2.5 out of 5
Villa of Tranquility
17 Thanh Hoa, Hoi An

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The staff here are really lovely (thank you for everything), the pool is nice and the air conditioning works well.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE EASY STAY, quiet & tranquil!
Lovely family run home stay, nice quiet setting close enough to the town. Helpful staff. Great breakfast! More than you could ask for. Free bikes good. Only issue coming back late at night we were locked out and had to climb over the fence, no one had warned us they close doors and gate early. This was quite stressful.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our time in this family hotel. The staff were so friendly and cheerful. They helped us with anything we needed and we were sad we could not extend our stay as they were fully booked up. The rooms were clean and cool and we could walk to the old town.
Stayed 2 nights in Feb 2019

10/10 Excellent

Nick Ravn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The villa was amazing. The staff were friendly, rooms big and clean, and the comfiest bed in the world! We also had breakfast one day and it was really nice as well as good value!
Stayed 2 nights in Jan 2019

10/10 Excellent

Michelle, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were absolutely amazing. Nothing was too much trouble. Great clean little swimming pool
Stayed 4 nights in Oct 2018

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etapae au calme
Etape de notre TDM sur HOI AN. Hotel au calme situé entre l’ocean Et la vielle ville.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪
部屋の広さは表示よりもかなり狭く、窓枠にはハエの死骸が数匹落ちており、バルコニーは雨が降っていないにもかかわらず連日水浸しでした。翌日ルームクリーニングをお願いしても、掃除した形跡なし。夕飯に出掛ける際、バスタオルとゴミ袋の交換を依頼するも、帰宅時にフロントのカウンターにバスタオル、ゴミ袋、ルームキーが置かれてあり、自分で交換しろと… カウンターにルームキーが何時間放置されていたのか… プールは一見綺麗ですが、入るとドブ臭いわ、虫が沢山浮いている状態でした。 エレベーターが無いので二階以上の部屋は辛いです。 ホテルのオーナー家族が同建物に住んでいるらしく、夕方以降は大家族の生活が垣間見れます。ホステルなら理解できるのですが… 安かろう、悪かろうの典型です。 今まで色んなランクのホテルに滞在しましたが、総合的にこんなに不愉快な施設は初めてです。
Stayed 2 nights in Oct 2017
I am sorry that you were unhappy with your stay. Thank you for the constructive feedback, I will discuss these issues with our staff, so that some issues can be improved.

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch hotel
We hadden in eerste instantie twee nachten geboekt maar het was zo goed bevallen dat we een derde nacht hebben bijgeboekt. Ontvangst door personeel was erg goed. Ontzettend lief personeel. Hotel is pas open dus alles is mooi en nieuw. Grote en schone kamer. Heerlijk om aan het zwembad te liggen. Aanrader!
Stayed 2 nights in Jun 2017
Response from Cuc on 3 July 2017
Thank you for your feedback we are very happy you enjoyed your stay