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Reviews of The Mansion Hoi An by Minova

3.5 out of 5
The Mansion Hoi An by Minova
170 Nguyen Duy Hieu, Cam Chau, Hoi An, Quang Nam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Nguyen Dac Trung on 4 Dec 2019
Dear Sir, Madam and The Family; As promise we will keep in touch and writing letter for you! How was your trip back to home town?! We always confidently think that your lovely family always great! We deeply thank you and the family for your recommendation our Villa to the world. Kindly keep our warmest welcome in your family's heart! We look forward to welcome you and the lovely family back on day soon with our more perfect services. Best regards; Nguyen Dac Trung (Arthur) Operation Villa Manager

6/10 Okay

ting-ting

Liked: Staff & service, property conditions & facilities
So good
Good service
Stayed 1 night in Sep 2019
Response from Nguyen Dac Trung (Arthur) Villa Manager on 11 Sept 2019
Dear Ms Ting Ting . The first we want to thank you so much when you and your friend choosing our Villa for your holiday . I greatly appreciate your kind words , with the things we can bring for you, we hope you have a great memories with The Mansion Hoi An Villa. "Keep your best wishes, close to your heart and watch what happens" Your sincerely!!

10/10 Excellent

Melonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughful touches, stylish & comfy
This gorgeous little boutique hotel has been beautifully styled and is incredibly comfortable. There are lots of thoughtful little touches to appreciate. The staff are super sweet, friendly and attentive to every little request. Just a few minutes bicycle ride to the old town of Hoi An, they provide new complimentary bicycles and were kind enough to arrange smaller ones for our kids. The guest outside pool was a perfect spot for breakfast. We enjoyed our stay here very much and highly recommend.
Stayed 9 nights in Aug 2019
Response from Nguyen Dac Trung (Villa Operarion Manager) on 8 Sept 2019
Dear Valued Customer. Thank you for choosing our villa for your stay, with the motto THE THE MANSION is the home of love and warmth where you can feel kindness in service, where you can solve it. relieve all pressure in work and life. We hope will see you again in the near future, wish you and your family a memorable vacation and health I was so pleased to hear from you. Thank you for spending time with us!!!!!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice and Cozy place to stay, 100% recommended.
Stayed 1 night in Apr 2019
Response from Tomy on 1 May 2019
Dear Sir, Madam and The Family; As promise we will keep in touch and writing letter for you! How was your trip back to home town?! We always confidently think that your lovely family always great! We deeply thank you and the family for your recommendation our Villa to the world. Kindly keep our warmest welcome in your family's heart! We look forward to welcome you and the lovely family back on day soon with our more perfect services. Best regards; Tomy Tran Villa Manager

10/10 Excellent

CHUNKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住的好飯店
人員服務非常熱情, 客房乾淨度很棒, 私人游泳池很好拍照,業者用心提供拍照專用的早餐
Stayed 1 night in Nov 2019
Response from Nguyễn Đắc Trung on 4 Dec 2019
Dear CHUNKAI , Greetings from The Mansion Villa Hoi An I am glad that our Hotel was perfectly suited to your needs and that you enjoyed our service and facilities. Thank you for your feedback and recommendation, Our Staff will do their very best to make your stay memorable and enjoyable. Thank you for sharing your wonderful experienced on the Expedia and we will be sure to pass along your praise to my whole team. We look forward to welcome you back again as always. Kind Regards, Mr Nguyen Dac Trung (Arthur) Operation Villa Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Tomy Tran on 4 June 2019
Dear Valued Guests; We would like to say thank you sincerely to your feedback comment. On the commitment of improving the Villa service, we would always listen to our customers in order to develop products quality and for guests perfect satisfaction . Once again we would thank you so much to your great distribution with the Mansion Hoi An during our soft opening time and we wish to welcome you back soon. Best regards; Tomy Tran Villa Manager