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Reviews of The Old House Inn

4 out of 5
The Old House Inn
EFFINGHAM ROAD, Crawley, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 126 reviews" "
Rating 8 - Good. 38 out of 126 reviews" "
Rating 6 - Okay. 12 out of 126 reviews" "
Rating 4 - Poor. 0 out of 126 reviews" "
Rating 2 - Terrible. 1 out of 126 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint English Inn…..staff were so friendly and food was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Charming place Lovely staff Great food super close to Gatwick but in the countryside - we took a country walk loop near the pub Perfect layover !
Stayed 1 night in Apr 2024

6/10 Okay

Linda

towel rail Stayed for dinner My husband had fish and chips the skin was left on the fish I also had a fish dish with a sauce which as bland Disappointed with the food Breakfast was not until 8am so we did not partake as needed to leave for the airport As the airport parking was yards away breakfast should be earlier no alternative was provided
Stayed 1 night in Feb 2024

10/10 Excellent

Jacquie

Stayed 1 night in Jan 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Excellent property, super food and very helpful staff. Would certainly stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mrs Holly F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a fantastic stay here prior to an early flight. Lovely welcome and we ate in the pub which was delicious-highly recommend and the service was excellent too. We needed to leave too early for breakfast and the team were kind enough to put a little continental pack together for us. Will absolutely stay again in future
Stayed 1 night in Nov 2023

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Guy that checked me in was nice and accommodating
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A uniquely English lodging experience with a wonderful staff.
Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Probably should not be open Sunday night for hotel as bar closes at 6 and no food after 4 which was a surprise. Poor breakfast with a bacon sandwich inexplicably including balsamic vinegar. Taxi to and from hotel (to Gatwick)£25-£30 each way.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary Lou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay for one night before a flight! It was so perfect - the room was clean and spacious, the breakfast was wonderful, and the staff was very friendly. Will for sure be coming back!
Stayed 1 night in Aug 2023

10/10 Excellent

KAREN

Stayed 1 night in Aug 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 1 night in Aug 2023

6/10 Okay

Susan

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
delicious restaurant. Only stay led 1 night due to a layover overnight at Gatwick, was perrct location to get back and forth from the airport while enjoying a relaxing night
Stayed 1 night in Jul 2023

6/10 Okay

Purnima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend hotel, beautiful and friendly
Fantastic place to stay, especially if you’re on the way to Gatwick. The journey in the morning was easy but it’s not so close that you get aircraft noise. The welcome was friendly, the staff very helpful, the rooms were beautiful and so was the food in the restaurant. We had a very good breakfast included. There’s a lovely garden and plenty of footpaths nearby for good walks. Our upstairs room’s bathroom had a stylish freestanding bath which could be difficult to get in and out of and had a shower spray rather than a separate shower, but the room downstairs was very accessible so it’s still a great place for anyone with mobility issues. Highly recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Mrs Lisa A

Stayed 1 night in Jul 2023

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here please
Worst stay I have experienced this year. Located by a very busy road, no ear plugs provided which meant I got very little sleep. No wifi signal in the room. Room was dirty and needs a total refurb. No water pressure in the bath/shower Broken toilet seat Breakfast is only from 8AM which is unusual for a hotel located near the airport. Chef had not arrived so I left and no refund was offered. At £170 per night there are much much better options in the area. Horrible experience
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest places.
This is a truly charming and welcoming place. We arrived in the very early hours, almost at dawn, having flown in to Gatwick on a slightly delayed flight. Booked in advance and having contacted the owner they arranged everything perfectly for us, including adding an extra bed which was made up in advance and looked very cosy. The room was spotless, with a Mediterranean feel combined with an olde English coaching inn. Very comfortable beds, soft linens and gentle fragrances. It must be a very popular place, judging by number of tables arranged in the pretty and well maintained gardens, and no wonder. Breakfast was served in a charming series of interesting old rooms and I noticed that each group of guests were seated in privacy, despite the extra work that that meant for staff, ensuring that everyone was well attended and comfortable. Really felt welcomed and refreshed. The weather also played a part, with sunshine and a gentle breeze bringing us the smell of thyme and sage as we walked back through the garden. The extra work involved in keeping small table-pots of herbs alive in summer shows their attention to detail. My only regret is not having arrived earlier or stayed longer so that I could try out the freestanding bath, which looked extremely inviting in our bathroom. Only a short drive from the airport it is a lovely welcome to England, and at least while we were there, not directly under any flight paths, just trees, butterflies and birdsong. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Theo

Stayed 1 night in Jun 2023

10/10 Excellent

nikola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and great breakfast

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving the Inn
Lovely place to stay, staff brilliant, could not do enough for you. Would definitely recommend it and will stay there again.
Stayed 1 night in Jun 2023

10/10 Excellent

eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing scenic venue and cozy bedroom
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pre-Flight Stay
Great location for a pre-flight overnight stay near Gatwick. Spotlessly clean room, friendly and efficient staff and an excellent meal in the restaurant. Far better experience than the large, impersonal ‘on airport’ hotel alternatives. Will definitely use again.
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find, close to the airport
Brief overnight stay before a holiday, brilliant location, staff were amazing and the food was excellent, will definitely repeat and hopefully have more time on it next visit.
Stayed 1 night in May 2023

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Countryside Cozy
Super cute little cottage style inn with beautiful outdoor seating area and cozy little nooks inside to enjoy a bite to eat or a cocktail. Had dinner and breakfast in their restaurant and both meals were very tasty. Friendly staff, clean rooms, comfortable bed. Would definitely stay in this charming little inn again!
Salt & pepper calamari.
Flat iron steak, mushroom & thick cut chips.
Passionfruit Martini in the courtyard while I did some work in the sun!
The Old House Inn
Stayed 1 night in May 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is really nice my room by the outside garden may get noise from the garden on busy evenings. My room also had a perpetual dripping in the wall which was known but no solution to resolve this was quite noisy and disturbing my sleep. The morning staff Polly in particular was encouraging and welcoming I hope to return but not to the outside room because the morning duo were fantastic
Stayed 6 nights in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this inn. It's so interesting and a nice stay as well with a great breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, had pie for my evening meal n it was the best I have ever had, chef Rod, makes on site. Nice drinks n sound breakfast but served from 8.
Stayed 1 night in Mar 2023

10/10 Excellent

Ray

Stayed 1 night in Mar 2023

10/10 Excellent

Jacqui

Stayed 1 night in Dec 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

LINDA JASKIEL

Liked: Staff & service, amenities, property conditions & facilities
A wonderful old property updated: comfortable and charming.
Stayed 1 night in Oct 2022

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service
The facility was full of character and having the restaurant onsite was convenient, the room was larger than the one I booked. However, it also was up an outside set of stairs which wasn’t the easiest for my husband who has compromised mobility. It also had a deep roll top bath, which while pretty to look at, was unusable for us seniors. A shower would have been much more useful, as it was for one night prior to flying, we managed. Of most concern was the lack of outside lighting outside the room I had need to go back to the car after the sun had set amd it was so dark it was dangerous. I had to go back and get my phone to use as a flash light so I didn’t trip on the wet wooden walkway and stairs. There were lamps above the two upper rooms, but neither were working. I would recommend fixing those asap. But the room was charming, despite taking ages to heat due to its large size.
Stayed 1 night in Sep 2022

10/10 Excellent

Samantha

Stayed 1 night in Sep 2022

8/10 Good

Margaret

Stayed 1 night in Aug 2022

8/10 Good

Iain

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely location and rooms
Very nice location country style gastro pub setting, very nice rooms very well appointed with modern wet room shower room with bathrooms. Only down side for me was the hotel couldnt print off a vat invoice which was the reason i booked this hotel. Food was excellent as well.
Stayed 1 night in Aug 2022

10/10 Excellent

Laurra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous old building. Nice atmosphere on the patio and the gardens. Great staff, willing to help. I thought it was closer to Gatwick when booking, so taxi fares were higher than expected.
Stayed 1 night in Jun 2022

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with character
Staff very friendly and helpful. Couldn't fault them. Nice clean room with some lovely individual touches. Would definitely stay there again if need accommodation in the area.
Stayed 1 night in Jun 2022

10/10 Excellent

Shandhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Stay
Very cute place. Having a bath in a lovely claw foot tub made me feel like a princess! Loved the garden where there is a place for the kids to play. Servers were lovely. The bar man took care of ordering a taxi for us in the morning and he made sure we had a breakfast before we left (we had to leave before the kitchen opened)
Stayed 1 night in Jun 2022

10/10 Excellent

Gemma

Stayed 1 night in Jun 2022

10/10 Excellent

rodney, aptos

Travelled with partner
Liked: Cleanliness, staff & service
A great way to spend a night rather than at Gatwick.Wish we had a few days!
Stayed 1 night in May 2022

10/10 Excellent

Kevin

Stayed 1 night in May 2022