Green Hotels & Resorts in Cranbrook from AU$118

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"Breakfast was good lots of choice staff and facilities great"

"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "