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"Everything was comfortable "

"They had decent activities. The condition of the hotel is poor. Staff is not helpful. There was one very rude front desk person very short and responded with an attitude she seemed to be very young and has no customer service skills. I will say the front desk person, Diamond, excellent customer service skills. She was very helpful and explained a lot without having to ask. Room was given away and rooms were dirty and poor condition. We had to be moved the second night due to having no more doubles which was already paid for prior to trip. The king was very outdated dirty couch. They had no extra blankets to provide and you are only provided two towels to a room and even at the waterpark... bring your own towels. Breakfast was good. The restaurant wasnt the best esthetically. Overall. I would only go for the entertainment if I was to visit with family, but would not stay there again. It looked better online."

"No crowded...staff was rude... at the chek in, and at the pool area"

"That was the best wonderful time ever I was my birthday with my husband we love the hotel people was amazing food the best music great and everything was excellent love everything. We come back in July for my husband birthday too, I can wait "

" Clean room and staff were great. The "

"Excelente lugar, muy limpio y confortable"

"We didn’t have breakfast "

"Don’t book this hotel, horrible, bad service and they charge even to get in the pool from the “security deposit” without telling you that’s what is it for. "

"Shower was so gross you could definitely tell they don't clean it at all. Walls are paper thin."