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"So, 1st off the staff was extremely helpful and very nice. We got conjoined rooms and there was a bit of a mix up on what i order and i could not get the accommodation I ordered, nor could i get a refund for it (the room i wanted was pricier) because i ordered it from hotel.com, so the Sheraton gave me and my family (6 of us) free breakfast for our stay, which was more than the refund would have been. They didnt hesitate to make up for it. The hotel itself was fine, some people complained about it being outdated, but it really was not bad at all. The pool rool was a bit cold, so the little ones didn't use the pool much because it was too cold, but it was clean and maybe in the summer would have been better. We were very disappointed that the hot tub was not filled (we called before our trip and we were told it was up and running), so that was a bummer. We also called to see if sesame place was in walking distance and we were told it was... so the catch is, it is very close, BUT you have to basically walk down a highway to get to it...and there are no side walks for most of the walk. We had 2 toddlers in strollers, so we weren't going to do that, so we had to pay 35 bucks to park at sesame place each day. Maybe if your kids were a little older, you could probably make it work. The breakfast at the Sheraton, university grille, was pretty good, not amazing, but good and convenient, plus they give you a good portion. All in all, I'd stay there again, especially for the price!"

"I booked last minute for my toddler and I, because I was locked out of my house and it was late at night. Arrived at 11:55 pm with my toddler asleep. the front desk lady helped me with my bags and made everything as fast as possible. Gave me a first floor room because i didn't want to go too far with my sleeping toddler. Room was clean and comfortable. Breakfast had a lot of options to choose from and i was checked out right after breakfast!"

"The staff here was very helpful and very friendly and the room was very clean and comfortable as well there prices are average and there is a laundry room as well. They have a mini gym and a outdoor pool. There is plenty of parking spots available. "

"Hard to find someone that spoke English! Dirt water from tap was unable to shower"

"The place was welcoming and less than 5 minute walk to Sesame Place but the smell in the room was horrible. Both rooms we stayed in were extremely stuffy and murky and smelled old. It was cold during our visit so I can't imagine how summer must be. I had to open the door and circulate the room for over an hour every time we stepped out and came back. Hard to sleep at night because of how stuffy it is. The bed is less than 3 feet away from the AC needless to say sleeping was difficult. There was a couch pullout that was convenient for the kids however. The carpets need replacement all around the property so I would not walk barefoot anywhere. Housekeeping is every other day and its short staffed so you have to catch the cleaning personell while they are out. I needed new towels and change of garbage cans because of my small children diapers etc.. so I had to track them down for that AND First floor rooms only have standup showers so not very practical for family stays over all. The breakfast was decent, the staff are very helpful and the hotwater and pressure in bathroom was good. However I would not stay here again given a choice."

"The only reason dude I have is that the heating/ AC unit was a little noise"

"We stayed one night. My wife was surprised that there wasn't a hair dryer provided many chains provide them. Not a big deal. The lighting in the room was dim. The breakfast was very good and the staff was very helpful. Alisha helped us big time with a noise neighbor playing music at 11pm. Thank you. Other then those small issues I would recommend this hotel and would stay again."

"Great"

"Room was clean. Breakfast was basic but fine. Staff was very friendly. Recommend for the price!"