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"Our poached eggs were over cooked."

"Furniture in our room was torn - leather chair torn, no curtains and there were workers outside our window. Hotel was under renovation. Bed back boards pleather was rubbed off (both beds). One of the teo elevators was down during our entire stay and the one working elevator was slow. Great location and the public spaces were very well kept. "

"Very good location. Will not stay in this property again. "

"We had an amazing stay at this hotel! The spa, pool and sauna were great, especially after all the walking in Edinburgh. I would recommend this hotel to anybody vacationing here."

"The breakfast was amazing and I really enjoyed it I want to say thank you for all staff and they were very kind and good attitude Keep up it"

"Clean and welcoming room. Did not eat there but they did have a lot of daily activities that were included. Did the Beer Tasting and Taste of Scotland and they were amazing!"

"Our room was clean, staff was very friendly and helpful and breakfast was great with a very nice selection. "

"The staff was great and very helpful!"

"The location is ideal for seeing Edinburgh city centre. If you don't want the nightlife noise then stay somewhere else. The view of Edinburgh Castle from our room was perfect though they could have covered the small expanse of roofing to make it more visually appealing. And the windows don't open so ask them to clean them if you want nice photos. The bed is comfortable the room well equipped. It was nice to have a small fridge, kettle etc. more than two coffee cups would be more useful. The breakfast was excellent and staffing at the restaurant in the morning very pleasant and helpful, and attentive. We had dinner one night at the restaurant. My bowl was chipped,the meal was not the standard I expected for the price so it was the only one we had there. Received our meal with no utensils, we had ordered soup and a main. Front staff representatives friendly and approachable. Since there are many uneven stairs I was surprised to see them watch other older patrons struggle to bring luggage up and down them and not offer to assist they watch a group of 12 do just that and the last one was the only one they moved to assist and she was already half way down. Not very amusing while I held the door."