Apartments in Coba

"Best resort !"

"The hotel is beautiful, and the staff were very kind and respectful. We stayed in Casa 6, with our 8 and 4-year-old kids. They loved the water park and the playground. Would recommend water shoes for the water park. The pool in the main lobby was closed. We didn't use any of the other pools (near Casa 3) due to the smell of the Sargassum (would not recommend staying in Casa 3 for now). All the à la carte restaurants were delicious. I suggest making reservations for the restaurants as soon as you make the reservations for the hotel (they get booked in advance). The buffet near Casa 5 is hit or miss; the buffet in the Lobby is better. The selection of alcohol is very good, but they use concentrate for all their juices, which brings cocktails down. I don't understand why they don't use real Lime. The transportation between the houses is not as frequent as they report it, especially during "peak hour" (Before and after shows); but the walk is 15 min at the most between the main Lobby and Casa 6. The rooms are nice, quiet, and clean. We loved our stay and likely would go again. "

"The rooms were clean. Some staff was friendly and others were rude. The resort has plenty of room and lots of things to do. A couple of things that need improvement were being able to make reservations at the restaurants. We could not get into one the whole time we were here. We ate at the buffet. And the pools need to be open later than 6 pm. I would definitely return as for the most part it was a great trip"

"This hotel is a great option if you are looking to avoid the spring breakers and are traveling with family. We have 2 small kids and it was great for a family. The room was very large and we had a ton of room, even after they brought in an extra twin beds for our kids. There is an adult only pool if you don't want to be around kids and several other pools. We spent most of our time in the pools and had a blast. There is a beautiful beach. They have a kid center that our kids absolutely loved. The only thing that would make it better is the food. The food was Ok. But what do you expect when trying to cater to a wide array of tastes. We only had 1 night with a bad experience at one of the restaurants where we showed at 6 and didn't get some of our food until 8. They blamed it on my son with an allergy. We ended up taking my son to the buffet because he didn't even get his food, though they said he was to blame. All in all, it is a good value for what you pay for. "

"My family just returned from a 5 day stay at this hotel and we could not have been happier- the property is modern and is beautifully decorated as well as very clean in all areas. The staff is lovely and highly attentive to its guests, making us feel pampered and cared for. The concierge staff (special thanks to Juan) went out of their way to get us the best dinner times and restaurants as the restaurants were quite crowded due to spring break. The pools are massive and never felt crowded, the food was delicious in the buffets and specialty restaurants and the room was cleaned well each day. We loved seeing the adorable monkeys and other animals too! Thank you for a wonderful vacation! "

"Expedia and Hotel did not refund me the advance payment of the stay. Not even when I contact in advance and explained I was not able could not arrive on time due to broken leg and also issues with Visa... I just wanted and asked to be reschedule... instead, I got no support and no empathy from Expedia first and lastly from the Hotel Akumal... INACEPTABLE treatment to customers."

"Great option if you want to visit the Ruins of Cobá, is private, quiet, clean with all you need for a restful night."

"Rooms are clean, WiFi worked great, smart tv, pool, beachfront was beautiful. Tony who runs the place is a great, kind, and helpful person. "

"The accommodations were excellent. Very clean and well maintained. The staff were all very friendly and willing to assist in any way possible. "