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"Excellent room. Staff were amazing "

"The pool was pretty cold the pool gate was broken you had to walk right around the front it was very dark walking around there in the night no lights at all "

" Very good hotel, nothing to really complain about "

"Yes"

"Clean room with cold air conditioning. I was disappointed with not having bowls/plates & cutlery though. Apparently you had to request which I did not see that information when booking online until I had arrived late with my kids amd resd it in the envelope. I then tried to get some bowls/ spoons in the morning but the front office was not open. Still wasnt when I left at 9.30 in the morning. Otherwise overall it was comfy and clean. "

"We had a super stay! Staff was all friendly and helpful, we got a surprise upgrade to a penthouse suite which we didn’t need, but truly appreciated. The porch spaces took superior advantage of the views from this hotel. The pools were AMAZING and the parking safe and secure. Nice location to walk the pier and enjoy the downtown. Things do close early (like 4-5pm) so plan accordingly. Only the restaurant was a let down. Meh food and had to work to get silverware and napkins. Staff there was friendly. We would definitely stay again and recommend this resort!"

"Great price, location and very comfortable accommodation. Lovely over the lake with plenty of birds, bats and turtles. "

"Relaxing cool and comfortable "

"Accommodation was not as advertised. Advertised as studio cabin with picture of cabin and interior with beautiful furnishings however upon arrival it was a motel style room with older furnishings. Have pictures to show the difference and happy to provide to Expedia as what you’re advertising is not what the accommodation is. Have no complaints about Ingenia or staff just want to warn others that the pictures are not what the accommodation are. We were really disappointed to arrive at the accommodation after hours and find that it was absolutely not what was advertised. "