City Mall Tours and Activities

No hot water. Also, they advertise free shuttle to the airport. When I came down before 7:00 a.m to catch the shuttle, they tried charging me. They would not help me to get a shuttle, and in fact, they put another group in the shuttle before me when I had been waiting. I found the place kind of dirty. It needs some new carpeting and some clean looking towels. This may be one of the worst hotels I’ve stayed at.

We stayed in the double bungalow, Perfect for 3 seperate friends, so much private space. Just beautiful.

Gaya Island is a great destination for snorkelling/ diving, the water around the property is full of life even from your villa and the walkways there is plenty to see. Gayana resort is plastic free and no water motorsports are available- which I did much appreciate. Staff are very friendly and helpful throughout, the properties are clean and spacious. However the resort is in overall need of repair and refurbishment. The villas and common areas are outdated, repairs made over time are visible and mismatched. The restaurant menu is limited, you will struggle to pair starter, main and desert, find vegetarian or vegan options. I would not expect a pizza on a resort dinner menu ( even less a pizza that really does not meet any standards). The bar features a pool table ( literally the only thing to do in the evening) which has not been maintained and is not level, cocktail options are limited, the bar overall is not stocked and not always manned during opening hours. Prices for food and drinks are not far off European standards, quality is not. The hotel offers snorkelling gear and kayaks free of charge and staff at the recreation centre are always there to help, there is no gym ( which would be handy when it rains) and there is very limited offer of paid activities ( eg. diving instructions were not available during our stay, no options to explore the island,..) The property does also not have access to a beach!- there are fantastic looking beaches close but not accessible.