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"Good all the above"

"The team were great, and Angelo was especially helpful. I loved the location, you can easily head out, explore, and walk back to the hotel within minutes to rest. As far as city-break hotels go, this was right up there. The hotel’s design is also excellent."

"There is no dispute as to the convenient location of this hotel, but in addition to that, I have many positive impressions from my stay. The staff was very friendly, after returning from a gruelling day visiting museums and churches, it is a joy to walk into smiling people. The room we were in was very spacious, as was the bathroom. The breakfast was quite abundant. I would definitely recommend this place again. "

"Very convenient "

"The staff were extremely nice, very central hotel so it was easy to get around."

"Great location for touring Florence. Clean. Excellent breakfast! Staff booked our cabs and recommended restaurants that were very good. We can't wait to return."

"This is by far one of the best international stays I have had. I cannot state how AMAZING the staff was. Rooms were clean and spacious as well as a great location for walking and to the train station. I am already looking at going back just to visit the staff !!!"

"Very clean, great size and well maintained room with staff attending to it promptly. "

"Great experience and environment. Enjoyed the stay and the staff are great"