Chikaraishi Hotels, Chikuma

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"何度か利用してます。客室露天風呂がお気に入りです。部屋のにおいが少しきつく最初は気になりますが慣れれば大丈夫です。ご飯はボリューム満点でまわりは静かで過ごしやすく満足です。また利用します。"

"We had a wonderful stay at this ryokan. The room’s design was beautifully curated, with great attention to detail and every comfort we could have wished for. The meals were exceptional — you can truly feel the thoughtful connection to the local land and ingredients in every dish. Kimihiro Kato was incredibly kind and went above and beyond, even driving us to the station each time we needed. A genuine haven of peace. Highly recommended."

"Wonderful we have a great time Cleaning is good staff is nice good location "

"Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas"

"Beautiful hotel! Well conserved for its age. Very original Japanese experience. Great staff, they really get out of their way to make you feel comfortable. Fantastic experience "

"スタッフのみなさんの対応がとても気持ちいいもので、『また来たい』と思わせるものでした。 子供への接し方も素晴らしく、心から楽しんでいる姿が親としてもうれしかったです。 布団も子供用のものも部屋にあり、こういう心遣いもありがたい限り。料理も美味しく、とても満足。 ぜひまた訪れたいと思います。"

"Cozy ryokan in a nice area. The lady in charge was very friendly and welcoming. "

"Really old school place, we had it to our selves for our three nights. The breakfast is worth it. The Onsen is fairly dated and there are some places that would require removing the cobwebs."

"スタッフさんがとても親切で過ごしやすかったです"

"Erinomainen aamupala, illallinen ja kylpyläkokemus. Ylitti odotukset, hotelli itsessään on vanha ja kulumisen merkkejä näkyy mutta palvelu on erinomaista ja hotellissa on tunnelmaa."

"Amazing stay at this ryokan. The place is very quiet and zen. The onsen is great with indoor/outdoor spaces. I recommanded strongly"

"The staff were amazing! The breakfast was so good and we were looking forward to it every morning. Overall great service , probably the best hotel service I’ve received! I’m looking forward to my next stay! - Aldrin and Family"

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"Clean wonderful rooms. One of the most comfortable beds I have slept on while in Japan. Very helpful and friendly staff. "

"My wife and i thoroughly enjoyed our time spent at this resort, the staff were excellent the food was great and of course the skiing was awesome."

"The staff here are wonderful! Beautiful private onsen experience and the dinner was amazing! Highly recommended for a recharge :)"

"Beautiful little place, run by sweet and helpful people. Great kitchen area too."

"湯治場的な温泉で、昔泊まった時と比較して、客は少なく、温泉街が寂しかった。"