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Sonesta ES Suites Chicago - Lombard

3.0 star property
Lombard hotel in Highland Hills with 24-hour fitness centre and business centre
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sonesta ES Suites Chicago - Lombard

Photo gallery for Sonesta ES Suites Chicago - Lombard

Desk, laptop workspace, iron/ironing board, free cots/infant beds
BBQ/picnic area
Exterior
Suite, 2 Bedrooms, Fireplace (Loft)
Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing Accessible) | Private kitchen

Overview of Sonesta ES Suites Chicago - Lombard

8.4

Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Gym
  • Housekeeping
  • Laundry

Explore the area

2001 S Highland Avenue, Lombard, IL, 60148
  • Popular LocationYorktown Shopping Center8 min walk
  • Popular LocationMorton Arboretum8 min drive
  • Popular LocationCollege of Dupage8 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)25 min drive
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Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing - Roll-In Shower)

cleanliness

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Fireplace (Loft)

cleanliness

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 71 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing Accessible)

cleanliness

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Lombard

Sonesta ES Suites Chicago - Lombard is located in Highland Hills, a neighbourhood in Lombard, and is in a shopping district. Morton Arboretum and College of Dupage are two other places to visit that come recommended.

What's nearby

  • Yorktown Shopping Center - 8 min walk
  • Drury Lane Theater - 7 min drive
  • Morton Arboretum - 8 min drive
  • College of Dupage - 8 min drive
  • Wheaton College - 10 min drive

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 25 min drive

Restaurants

  • Food Court - Yorktown Center - 12 min walk
  • McDonald's - 9 min walk
  • Miller's Ale House - Chicago Lombard - 3 min drive
  • The Patio - 15 min walk
  • Harry Caray's Italian Steakhouse - 14 min walk

About this property

Sonesta ES Suites Chicago - Lombard

Hotel near Morton Arboretum
Located close to College of Dupage and Wheaton College, Sonesta ES Suites Chicago - Lombard provides a free manager's reception, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Smoke-free property, a vending machine and luggage storage
  • A TV in reception, barbecues and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All 144 rooms offer comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 36-inch LCD TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Building
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day:
  • Business centre
  • Front desk

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 30 lb per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Residence Inn Marriott Hotel Lombard Chicago
Residence Inn Marriott Chicago Lombard Hotel
Residence Inn Marriott Chicago Lombard
Sonesta ES Suites Chicago Lombard Hotel
Sonesta ES Suites Chicago Lombard
Sonesta ES Suites Chicago - Lombard Hotel
Sonesta ES Suites Chicago - Lombard Lombard
Sonesta ES Suites Chicago - Lombard Hotel Lombard

Frequently asked questions

Is Sonesta ES Suites Chicago - Lombard pet-friendly?

Yes, Sonesta ES Suites Chicago - Lombard allows pets (limit 2 total) with a maximum weight of up to 30 lb per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Chicago - Lombard?

Self-parking is free at this property.

What time is check-in at Sonesta ES Suites Chicago - Lombard?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sonesta ES Suites Chicago - Lombard?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta ES Suites Chicago - Lombard located?

Located in Highland Hills, this hotel is within 6 mi (10 km) of Morton Arboretum, College of Dupage and Wheaton College. French Market and Riverwalk are also within 12 mi (20 km).

Sonesta ES Suites Chicago - Lombard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1001 reviews" "
Rating 8 - Good. 214 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keshanna

Travelled with family
Liked: Cleanliness, property conditions & facilities
I really liked that place, I just wish the service was a little better but other than that! Everything was amazing!
Stayed 2 nights in Jan 2024

2/10 Terrible

Nikki, Dolton

Disliked: Staff & service
Property accepted my booking but failed to advise that theyvare tuening the properrt into apartmenta and my booking was pretty much non-existent. Glad I paid thru paypal. Overall a major headache, disappointment and unnecessary dramatic situation that took too long to resolve. I ended up booking with Embassy Suites directly. I only picked Sonesta because i had a good experience with this property before. However, they should not be a cepting bookinga that they can not honor, especially if the property is being converted from suites to apartments.
Stayed 2 nights in Jan 2024

2/10 Terrible

Miranda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT a hotel. And it is dirty. No staff
Stayed 2 nights in Dec 2023

2/10 Terrible

Nia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees at this property are a waste of space. Reached out to corporate and never got a call back. Literally have nothing positive to say. Don’t waste money booking here

10/10 Excellent

jalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Glenn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Many of the reviews are over critical in my opinion. No doubt this property needs work but their business model is changing so things you would expect from hotel service is no longer in their wheelhouse. Overall I give it an okay.
Stayed 1 night in Dec 2023

2/10 Terrible

Enrique

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the most disgusting place I have ever seen. I had my wife and kid with me and we instantly walked out and went to a different hotel. They didn’t want to give me a refund either even though I did not stay in. The bed had no sheets, pillows where yellow, the shower had no curtain, the kitchen was so nasty and dirty, the toilet had poop stains all over and there was barely any toilet paper. DO NOT GO HERE AND WASTE YOUR TIME AND MONEY.
Stayed 1 night in Nov 2023

4/10 Poor

Lindsay

Disliked: Cleanliness, staff & service
don't stay here!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Linda

Stayed 3 nights in Nov 2023