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Sonesta ES Suites Chicago - Lombard

3.0 star property
Hotel with free parking, in the vicinity of Morton Arboretum

Choose dates to view prices

Located near Morton Arboretum, Sonesta ES Suites Chicago - Lombard offers manager's receptions, a children's playground, WiFi, a 24-hour fitness center, dry cleaning, luggage storage, and a cozy lobby fireplace to unwind.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

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About the area

Map
2001 S Highland Avenue, Lombard, IL, 60148

What's nearby

  • Yorktown Shopping Center - 5 min walk - 0.4 km
  • Oakbrook Center Mall - 6 min drive - 5.7 km
  • Morton Arboretum - 6 min drive - 5.9 km
  • College of Dupage - 8 min drive - 6.4 km
  • Wheaton College - 11 min drive - 9.6 km

Getting around

  • Lombard Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 25 min drive

Restaurants

  • ‪Sarku Japan - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Greek Islands - ‬5 min walk
  • ‪Cinnabon - ‬16 min walk
  • ‪Empire Burgers + Brew - ‬13 min walk

About this property

Sonesta ES Suites Chicago - Lombard

Hotel near Morton Arboretum
Located close to College of Dupage and Wheaton College, Sonesta ES Suites Chicago - Lombard provides a free manager's reception, a playground and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A 24-hour front desk, barbecues and smoke-free property
  • A front desk safe, a vending machine and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms offer comforts, such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches, such as separate sitting areas and separate dining areas.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 36-inch LCD TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Business centre
  • Front desk

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 14 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Residence Inn Marriott Hotel Lombard Chicago
Residence Inn Marriott Chicago Lombard Hotel
Residence Inn Marriott Chicago Lombard
Sonesta ES Suites Chicago Lombard Hotel
Sonesta ES Suites Chicago Lombard
Sonesta ES Suites Chicago - Lombard Hotel
Sonesta ES Suites Chicago - Lombard Lombard
Sonesta ES Suites Chicago - Lombard Hotel Lombard

Frequently asked questions

Is Sonesta ES Suites Chicago - Lombard pet-friendly?

Yes, Sonesta ES Suites Chicago - Lombard allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sonesta ES Suites Chicago - Lombard?

Self-parking is free at this property.

What time is check-in at Sonesta ES Suites Chicago - Lombard?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sonesta ES Suites Chicago - Lombard?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sonesta ES Suites Chicago - Lombard located?

Located in Highland Hills, this hotel is within 6 mi (10 km) of Morton Arboretum, College of Dupage and Wheaton College. French Market and Riverwalk are also within 12 mi (20 km).

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Reviews

Sonesta ES Suites Chicago - Lombard Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 584 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

Reviews

8/10 Good

mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved property quiet, clean, and friendly staff.
Stayed 3 nights in Aug 2022

10/10 Excellent

Daciena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Had a wonderful stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet respectful staff clean hotel.
Stayed 1 night in Mar 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, facilities and quiet
Stayed 7 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having what is essentially a short stay apartment was probably the ideal way to enjoy that trip.
Stayed 3 nights in Feb 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, great reception team

It was a nice stay and it was great having a small kitchen to make some meals. The front desk team was outstanding, especially Gisela and Odell.
Stayed 5 nights in Jul 2022

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome and cute baecation

Overall great experience! We have stayed here twice for a fun weekend getaway
Stayed 1 night in Dec 2022

10/10 Excellent

marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will go back

Wish the pool was open but other then that everything was great. Friendly staff!!
Stayed 4 nights in Jul 2022

10/10 Excellent

Glossie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The the best Extended Stay motel.

This is my new best place to stay at when visiting chicago. The room was incredible it was very clean when I closed the door I couldn't hear anything so very quiet. It's close to shopping but in a residential area. And their price was very competitive. The kitchen was well equiped.
Stayed 5 nights in Aug 2022

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but the bed wasn’t so comfy. When I checked in the representative was friendly and was great!
Stayed 1 night in Oct 2022

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and suited us well for our 5-day stay. We were moving my daughter into her apartment and needed the room space to store all her things prior to apartment move in. The kitchen area has just a few plates, bowls, utensils, etc., but it was sufficient for us. Overall very clean and the staff took good care of us.
Stayed 5 nights in Jul 2022

8/10 Good

Cathleen

Liked: Cleanliness, staff & service, room comfort

Quaint and Cozy

This is our 2nd time staying here. It’s in a good suburban location, safe and near major malls and expressways. The fireplace is always a bonus. Kitchen has everything you need. Spacious, but the toilet / shower area is tight and needs to be updated. Otherwise the staff is extremely friendly and accommodating. Will definitely stay here again.
Stayed 3 nights in Sep 2022

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT a hotel. And it is dirty. No staff
Stayed 2 nights in Dec 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pretty cool, I didn’t like I had to pay a security deposit
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sonesta Lombard review

Room was clean and comfortable. Quiet environment near many restaurants, shopping and easy access to highways. No coffee cups and when requested one, did not receive it. Dinnerware and utensils seemed to have been raided by previous guests. Otherwise, very nice stay.
Stayed 3 nights in Jul 2023

4/10 Poor

Tamika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was ok meanwhile there were no hotel staffs. So we couldn’t get any towels or anything during our stay. And during check out time the hotel was closed with no one there to accommodate our needs. The sheets were dirty and all. Only thing was clean is the carpet.
Stayed 2 nights in Oct 2023

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Many of the reviews are over critical in my opinion. No doubt this property needs work but their business model is changing so things you would expect from hotel service is no longer in their wheelhouse. Overall I give it an okay.
Stayed 1 night in Dec 2023

2/10 Terrible

SHARON

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like cigarette smoke. People from other rooms would sit on the stairs outside my room and smoke cigarettes.
Stayed 4 nights in Jul 2022

6/10 Okay

emily

Liked: Cleanliness, staff & service
I liked the room set up. I didn't like the office isn't open 24 hours. Some of the dishes and flatware was missing. No sheets for the sofa bed.
Stayed 7 nights in Jun 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect except they gave my original room to someone else with the same key card and I ended up walking in on another customer. The staff had to change my room because someone else was in there. That was unsafe
Stayed 2 nights in Dec 2022

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to have a kitchen with some cookware and dinnerware. The first TV I had did not have the cable channels included as advertised, so they needed to replace the whole dresser to replace the TV. Carpet didn't seem to be very clean, as it felt like there was some film or something in it whenever I walked around. Staff was friendly and helpful though, I would stay there again if needed.
Stayed 4 nights in Sep 2023

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the most disgusting place I have ever seen. I had my wife and kid with me and we instantly walked out and went to a different hotel. They didn’t want to give me a refund either even though I did not stay in. The bed had no sheets, pillows where yellow, the shower had no curtain, the kitchen was so nasty and dirty, the toilet had poop stains all over and there was barely any toilet paper. DO NOT GO HERE AND WASTE YOUR TIME AND MONEY.
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

I checked in a day late and the manager said my reservation was cancelled and I would have to book a whole new one. I understand I would be charged for the day I didn't show up, but Expedia and the hotel would not refund the rest of the stay. I ended up having to pay DOUBLE for the stay. Expedia and the hotel refused any refund or discount.
Stayed 3 nights in Jan 2023