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"Excellent in everything"

"Great spacious room staff are very kind and helpful!"

"Super clean and in a central area in shinjuku. The area directly behind the 711 on the property often is dirty and littered with people sleeping in the street. That being said, it still felt very safe"

"Love the location and the staff were super nice!"

"This a top quality hotel al facilities easy check in sopa and restaurants within walking distance. We chose to have both dinner & breakfast at the hotel very good, Book this hotel for overnight stay you will not be disappointed "

"The level of service is unlike anything else I’ve experienced. There was also a self-service laundry which was really helpful. The Sky Salon services were great. We had two amazing massages. There is also a sky lounge that provides great views of the city and complementary drinks. The hotel is close to Shinjuku station."

"Staff was kind and friendly. The location is great for getting around too."

"The hotel room is bit bigger than another hotel we stayed in Tokyo. The staff are welcoming, and rooms are neat and clean. "

"Customer service "