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"Was very clean and the housekeeping left my room spotless, amazing staff and quiet rooms!"

"It's a beautiful hotel in an amazing location. Great food and great service."

"Nice room"

"Incredibly gorgeous and wonderful place. Excellent place to enjoy all Bacalar has to offer."

"Great location, excellent rooms and very helpful staff"

"Helpful staff"

"Beautiful property! We went for our wedding anniversary and really enjoyed our stay."

"The personal very efficient and professional, the lake view was amazing."

"Beautiful location right on the water."

"Great staff, excelente location and superb breakfast"

"We had an amazing experience and the property manager is hands down the best. The location is off the beaten path, but we loved it! The private lagoon is a short walk down the hill and so amazing. Such a peaceful and beautiful area, definitely a must go if you’re wanting some time away from the city. "

"Beach and area were great."

"The room was good and comfortable, the location of the hotel is quite well because is nearest to the maritime "Muelle Fiscal de Chetumal" only 10 min walking."

"The lake view beautiful , very peaceful, clean room, staff very friendly, and the air conditioning works good."

"We loved the place!"

"Incredible property with lovely view of the bay, crazy good service and staff. Not a thing I would change and amenities that of a place three times the price."

"The bartender and was great think her name was Ruby. Overall a great stay."

"Very good place to Spend a Few nights. Great view and Location was Superb! Rooms were very comfortable for my Family and I. Plenty of Parking Thank you"