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"Good location for euro tunnel"

"The room wash clean. The staff were friendly. The room was falling apart. Couldn't close bathroom door. Toilet seat kept slipping off the toilet. Bunkbed needed tightening up as very wobbly. So we moved top mattress to the floor. Swimming pool was lovely. Had shower room afterwards with no hot water at all. Great location. Rooms are probably prone to being trashed. If you are looking for somewhere to just put your head at night, then it is great. Don't expect anything else. "

"Lovely cosy courtyard room. Great shower! Having a cafetière was a nice touch. Breakfast was of a high quality too."

"We are disabled and the room as well as the service everything is at a high level, we recommend staying at this hotel. Thank you"

"The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information."

"A"

"Great location very close to the seafront (we could see the sea from our room) and slightly away from noisier/busier part of Folkestone. 10-min walk to train station. Comfortable bed and very good bathroom. Very good breakfast (although bread quality could be improved). Overall a great stay - would not hesitate to stay again when visiting Folkestone again."

"Reception and bedrooms were well kept and stylish and the location good for exploring the city. Breakfast was a bit limited and the coffee really not as good as you’d expect. The outside areas had been well designed and planted but are now in severe need of attention. There’s a lot of competition so these things are important. Overall, we felt comfortable and safe. "

"We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham . "