Top Hotels Near Centro Cultural Alcalá in Guia de Isora from AU$126

"Na"

"You will be staying in a section of a large resort. Your room may well be in amongst the all-inclusive families. Not an issue for us but if you are expecting exclusive adults only, then this is not the place for you. If you are expecting 5 star luxury, then this is not it. Don't spend money on a "premium/luxury" sunbed, the system felt like a scam, the service was terrible. We enjoyed sitting in the sun, we enjoyed breakfast and our room but anything app or service related ended up being met with impending dread. We were called many times by the manager to check we were ok after we wrote a complaint but it was all very awkward. We ended up ordering food for delivery from a place in the next village on two nights, the best food we had all week! They commented to us how bland the food was in the hotel without any prompting from us so it obviously has a reputation. I would suggest staying somewhere smaller that cares about the customer experience more. "

"We loved our stay! Great for families, lovely and clean! Spacious rooms! Would return. "

"Lovely stay! Good food friendly staff. Rooms are always very clean."

"Overall we had a great stay. Initially we weren't very happy with the room but the staff was super helpful and friendly, especially Rita who checked us in. The property is clean, food at the buffet is varied and tasty, lots of healthy options. The Spa is wonderful. It is 21€ per day, but when the weather is bad it totally worth it. Entertainment for adults was nice, different musician every night. But it would have been nice to have it on for a bit longer than 10:30pm. Overall it was good though. What surprised me is that 2 of the 3 restaurants weren't included, and this isn't clear when booking. The bar is also not included, not even coffees... again this is misleading when booking. However, Rita kindly gave us a voucher for one of the a la carte restaurant, which was lovely. "

"Rooms are in need of re-decoration"

"Overall, the hotel was good. The room was clean. Small maintenance is need, the lock on the patio doors didn’t work and the door to the room would intermittently fail to lock. The breakfast had good variety of food. Staff were friendly and helpful."

"A lovely property, lots of space In and around the property to relax and eat outside. Good bedrooms,Had a lovely nights sleep. "

"Wow what a brilliant stay we had. 12 of us stayed and the property was spacious, clean had all the facilities we could want. Beautiful setting with a good sized pool. Pascal is an amazing host, he was very attentive to our needs and even organised a private chef on the Saturday who, I add, made some delicious food for us, 4 courses and cava. It was extremely good value for money and we felt like we were thoroughly spoiled. We all would like to say a huge thank you to Pascal for allowing us to stay in his villa, we all wanted to stay longer but sadly we couldn’t. Thanks so so much Pascal "