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"Staff friendly"

"Don’t worry about anything, they take care of you"

"Al on time great experience "

"We loved our experience. We had a garden view and got to see the beach and pool every day."

"Overall I enjoyed my stay, but there were a couple things that affected my experience. At the Torote buffet, there were a couple times when my table seemed to be overlooked while dining alone. I wasn’t offered drinks or basic table setup unless I specifically asked, while nearby tables were being attended to normally. I’m not sure if it was intentional or just inconsistent service, but it did make me feel uncomfortable at times. My room was also located near the party/rave area, and the music at night was extremely loud, making it difficult to sleep. I’d recommend requesting a quieter room if you prefer a more relaxing stay."

"It was an unforgettable experience—excellent service, delicious food, and beautiful rooms with a spectacular view. "

"Older hotel. AC dost work well. With that said they brought fan that worked good and maintenance staff did everything they could. From check intel check out staff was 100%. We ate most of our meals at the restaurants and food was very good. What makes this average hotel into an excellent hotel is the service in the staff. They’re very well trained and super nice people."

"Chef did an outstanding job cooking our catch."

"-The room described on Expedia wasn’t the same size room in person. -food substitutes in restaurants such as sakuras were non existent -loud noise in mornings from construction when trying to sleep -tv is in Spanish. No English channels -Room service for Privilege members wasn’t sufficient"