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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Travelers can relax by the outdoor pool with sun loungers and a poolside bar, explore the nearby shopping mall, and start the day with breakfast.

Choose dates to view prices

The Hilton Garden Inn San Jose Airport City Mall offers a convenient retreat near shopping. Guests love the helpful staff and practical amenities like free in-room WiFi and coworking spaces. The outdoor pool area provides a refreshing spot to unwind after a day of activities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$252
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Mountain view

Room, 2 Double Beds, Mountain View

7.6 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Mountain view

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Mountain view

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • Sleeps 4
  • 1 King Bed
  • City view

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.8 out of 10
Excellent
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Room, 1 Queen Bed, Mountain View

Mountain view

Room, 1 Queen Bed, Mountain View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Mountain view

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Mountain view

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Rainfall showerhead
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

2 Double Beds

  • Sleeps 4

Queen Room with Mountain View

  • Sleeps 2

2 Double Beds Mountain View

  • Sleeps 4

One Bedroom Suite King With Sofabed

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mountain View And Roll-in Shower-Mobility Accessible

  • Sleeps 2

Queen Room

  • Sleeps 2
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About the area

Located in Alajuela, Hilton Garden Inn San Jose Airport City Mall is connected to a shopping centre. Juan Santamaria Historical Museum and Museum of Costa Rican Art are cultural highlights, and some of the area's activities can be experienced at Cariari Bowling Center and Cafe Britt Coffee Farm. Looking to enjoy an event or a game while in town? See what's happening at National Stadium of Costa Rica or Estadio Alejandro Morera Soto. Visit our Alajuela travel guide
Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • Costa Rica, Alajuela, Santo Cristo de la Agonia church
    Alajuela Cathedral
    3 min drive - 1.8 km
  • City Mall
    1 min walk - 0.1 km
  • Plaza Real Alajuela
    14 min walk - 1.2 km
  • Juan Santamaría Park
    16 min walk - 1.4 km
  • Estadio Alejandro Morera Soto
    4 min drive - 2.5 km

Getting around

  • San Antonio de Belen Station
    21 min drive
  • San José (SJO-Juan Santamaría Intl.)
    10 min drive

Restaurants

  • Spoon
    2 min walk
  • Chili’s Grill & Bar
    1 min walk
  • Subway City Mall
    2 min walk
  • Burger King
    3 min walk
  • Rosti
    8 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping centre
You can look forward to a free return airport shuttle, a poolside bar and a corner/local shop at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a shopping centre on-site and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a reception hall
  • Meeting rooms, smoke-free property and ATM/banking services
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

Lobby
Hampton by Hilton San Jose Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
9.2 out of 10, Wonderful, 2,462 reviews
The price is AU$264
includes taxes & fees
1 Feb - 2 Feb
Hampton by Hilton San Jose Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (2,054 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of 23 Jan 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on 29 Jan 2026 start from AU$251.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 35 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Checkout is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4:00 AM to 1:00 AM at scheduled times.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Situated near the airport, this hotel is within 1 mile (2 km) of City Mall, Juan Santamaría Park and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mile (2 km).

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Reviews

Hilton Garden Inn San Jose Airport City Mall Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1076 out of 1540 reviews
Rating 8 - Good. 238 out of 1540 reviews
Rating 6 - Okay. 113 out of 1540 reviews
Rating 4 - Poor. 63 out of 1540 reviews
Rating 2 - Terrible. 50 out of 1540 reviews

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate and the front desk staff was very nice, and check-in was quick and easy!
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The most amazing staff and very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Neolani

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay! We only stayed one night but will for sure use this location again in the future
Stayed 1 night in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to airport shopping and dining.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love it here! The staff goes above and beyond and the hotel itself is beautiful and clean and right next to the mall!!
Stayed 1 night in Jan 2026

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near airport and huge mall made this the perfect location for us.
Stayed 1 night in Jan 2026

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel with casino and restaurant next door
Stayed 1 night in Jan 2026

10/10 Excellent

elissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet rooms, solid breakfast, nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great all around and the fact that the airport is around the corner is a plus. Besides lots of dinning options
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Liked: Cleanliness, property conditions & facilities
Room was very clean with great coffee and Comfy beds. Restaurant Staff were very accommodating. Dinner was very good.
Stayed 1 night in Jan 2026

10/10 Excellent

Jaimee

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Room was great! Fantastic location. Would definitely stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Marcy

Liked: Cleanliness, amenities, property conditions & facilities
Easy and efficient check in and check out. Staff at restaurant very friendly and delicious hamburger!
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Staff were excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Anish Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Great location, closer to the airport and adjacent to the city mall with many dining options. Very friendly staff, great hot breakfast variety, and self parking in the mall garage is still convenient with validation done by the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Isil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient hotel close to airport. They have good breakfast an friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very modern, clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Super nice, very friendly staff, clean. We will definitely return!
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff was supper nice and helpful, overall access to city and surrounding areas made this hotel ideal for my stay. Definitely coming back!
Stayed 3 nights in Dec 2025

10/10 Excellent

Kiranmayi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location for a late flight coming in to San Jose and free hotel Shuttle from the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff were incredibly kind and professional, they alone made my stay wonderful! The only complaint is the noise of construction but I fortunately travel with ear plugs. I’d definitely recommend this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located to the city mall, which provides so many options for walking, shopping, eating and drinking. Also convenient is the fact that the free shuttle offered to the airport is only a 5 minute ride. The hotel has a lobby bar, that offers food until 10 pm and there is a poolside bar on the 4th floor which is nice. Definitely recommend staying if you have an early flight out.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The place was clean, comfortable just a bit noisy because of the airport
Stayed 1 night in Dec 2025

10/10 Excellent

Lonnie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was very accommodating to put all three of our rooms on the same floor
Stayed 1 night in Jan 2026

8/10 Good

Markku

Liked: Cleanliness, property conditions & facilities
A large room with fascinating views. Very friendly and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Friendly service at check in, in restaurant, and check out with shuttle service. Meal was amazing and very cost effective. Servers worked so well together. Luis was prompt, professional and offered excellent service. Room was clean and beds comfortable. Would not hesitate to go back.
Stayed 1 night in Jan 2026