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"We enjoyed our stay at The Palace Hotel. The staff was cordial, friendly and efficient. The location is 5 out of 5 as its conveniently located near all major points of interest, ferries, train, funicular, shops and dinning."

"beautiful property with nice spacious rooms; the rooms were cleaned every day and I had no issues during my stay. staff were mostly nice and friendly. the breakfast spread and the restaurant/bar were really good. I also enjoyed the recreational facilities including the gym, pools, spa and sauna. the property was in a convenient area at a walking distance from downtown and had gorgeous views. the only issue that I faced was that my room was on the fifth floor and I did not get any wi-fi signal up there. "

"This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at."

"Amazing hotel and breathtaking views from the pool "

"Very central location. Great hotel and service. "

"This the best property in Bellagio! The rooms are modern and spotless, the restaurants are excellent, the pool is refreshing but the best quality of the hotel is their amazing staff. They are a great team dedicated to making your stay perfect. I emailed questions and they were responsive and helpful in advance and also after arrival. Even shop owners in town said they consistently hear the Belvedere should be rated 5 stars. My only advice is there is no transportation in the town (taxi or uber) so make sure if you are not renting a car have the Bellagio book a car and driver for you."

"This hotel is nicely located in the center of Lugano. Breakfast was wonderful! Our room was spotless, and it seemed quite new. The desk gave us an unexpected credit at their Mixology bar, which was a really helpful bonus. Would certainly recommend staying here!"

"Very pleasant n comfortable stay. Staff members are super friendly "

"Nice hotel! Recommend and will come back! "