Extended Stay America in Caribbean Islands

"The resort is very beautiful. This is my second time staying with RIU in Jamaica, but the last time I stayed at the Palace. Food was not good like the Palace was when I went in 2023. The toilet wouldn’t flush and once the maintenance guy came he walked out with the plunger dripping on the floor. Toilet still messed up hours later not flushing. Very annoying. Beds were so uncomfortable my body is sore from head to toe. I will not stay here again. If they did passes I would love to enjoy the atmosphere, drinks and pool areas but as far as the rooms. It’s a hard no for me in the future. The bed was so hard and I’ve never in my life been in a bed that feels that way at a resort. These resorts are way too pricey to be staying in a hotel with an extremely uncomfortable bed."

"Excellent!! We will be back!"

"Clean "

"Spent my 35th birthday solo trip and it was amazing, great resort for families with kids but next time I would do adults only location, food and drinks were great !"

"I’ve been to the Dominican Republic many times and stayed at both high-end luxury resorts like Secrets, as well as more budget-friendly resorts like Catalonia Bávaro. I’ve also stayed at Lopesan, and unfortunately this resort would probably rank last for me. In my opinion, it’s definitely not a true 5-star resort — although there were still some positives. Pros: • The hotel was consistently clean • Staff were overall friendly and fairly helpful Cons: • This side of Punta Cana has a significant amount of seaweed. If having a beautiful beach is important to you, I’d recommend visiting Saona Island or staying closer to Bávaro Beach instead. • Food selection was quite limited. I’d rate the adults-only side around a 2/5, while the main resort restaurants were closer to a 3.5/5. • The rooms showed a lot of wear and moisture damage. We noticed many room doors throughout the resort that were visibly damaged and in need of repair. • Nightlife was very underwhelming — most things seemed to shut down around 10:30 PM. Overall, it wasn’t a terrible experience, but I personally wouldn’t consider this a 5-star resort. I’d rate it closer to a 3.5-4 star at best, and I don’t think it was worth the $2,600 price point. Personally, I’d choose Lopesan or spend a bit more money for a higher end experience. Cheers"

"Espectacular para amigos y parejas"

"I highly recommend staying at this resort. The staff was friendly and the hotel was very clean. The food is also very good!"

"Everything was good but it was very annoying having people coming up to you to sell you things. "

"We travelled in April with a group of friends and children aged 6-8 yrs old. It was a fantastic stay. Pros: -beautiful resort, the rooms were very spacious and the grounds well maintained. If you look around you can always see staff working hard doing maintenance, they do a great job. - so many amenities. Our family enjoyed the many pools, water park, arcade, VR room, mini golf, bowling. Some things cost extra but that was all made clear before we travelled so we were prepared for that. - the beach is beautiful, however very rough. We still enjoyed it, just keep a close watch on everyone. Again this was something we knew beforehand so we weren’t surprised. - the staff was all very friendly, this really stood out to me. It didn’t matter who we encountered, they were all lovely! Check in and check out was very smooth and they accommodated our request to be placed close to our other friends. - food was great for all inclusive. Plenty of options. We liked not having to make reservations for most restaurants. We ate early (6 pm) because of the children, and we never had to wait long to be seated. There were several breakfast options, Isla was our favourite. Nice calm atmosphere and lots of fresh options. The coffee shop in the main lobby was also amazing! Also there are food trucks around the pools which was convenient with kids! Cons: - very large, but this was not a huge hinderance for us. I will say the trolly system was excellent!"