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Reviews of YurInn

3.5 out of 5
YurInn
Carlos Salinas de G. esq Niños Heroes, Lte 2 mz 298 Doctores Alfredo V Bonfil, Cancun, QROO

Reviews

9.8

Exceptional

Rating 10 - Excellent. 277 out of 295 reviews" "
Rating 8 - Good. 7 out of 295 reviews" "
Rating 6 - Okay. 3 out of 295 reviews" "
Rating 4 - Poor. 4 out of 295 reviews" "
Rating 2 - Terrible. 4 out of 295 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Perfect place after flight! VERY relaxing!
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet place, with a beautiful garden and pool and barbecue area. Very comfortable beds and well-equipped and stocked bathrooms. In general, all the facilities are very well designed and excellent maintenance. Last but not least is the personalized attention that Yuri and her husband provide.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

2/10 Terrible

Corinne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel via expedia, with our other bookings for the week. This included hotels, flights and excursions with my 9 year old son. We booked this hotel close to the airport as we had an early flight and wanted to be close and it looked secure and quaint for the end of our adventure. keep in mind, we booked way in advance and through expedia, who were aware of the travel itineraries with a child. The day of check-in, the hotel informed us at 9:30 am, that we were not going to be able to get a room as their "policy" discriminates for children under 11. We were packed and checking out of out resort in Cozumel to catch the ferry to Playa Del Carmen to catch our private shuttle to the hotel in Cancun. All arrangements had been made to have an easy experience while travelling alone with my son. All arrangements coordinated and paid for. We were left at the last minute to find accommodations as the neither the hotel or expedia had sent information with regards to the "policy" of exclusion of children at the hotel. We missed the ferry ride to Playa Del Carmen and had to arrange a hotel last minute on the side of the ferry dock on Cozumel, in a panic. we managed to catch the next ferry and find a hotel (during Spring break in the US and March break in Canada) that would accommodate us last minute. Luckily it was available. The hotel and expedia refuse to return the fee for the room.
Stayed 1 night in Mar 2024
Response from Yuri on 18 Mar 2024
We regret you had to go through this experience, all hotels, beds and breakfasts and Airbnb rentals these days set up their own policies and rules, it is always up to the traveler to choose the place they would like to stay, but it is also their responsibility to READ what is offered and what restrictions apply, either you or your travel agent should have been aware of the no children policy, this is a place that caters to adults and our clients appreciate and like it this way. We did try to come to an agreement with you through Expedia and you did not comply, which in turn puts us in the position of charging for a cancelled stay within hours of the occupancy of the room, also, part of the policies listed in our advertising in all our booking channels. We also spoke to you with respect and as much understanding as possible, but threats and intimidation usually do not help in resolving matters, that was what you used the majority of the interaction you had with us. We hope you had a safe journey home.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for an overnight stay. Owner very helpful and arranged a delivery of food when we arrived late due to traffic. The hotel/house has nice grounds and pool but is more like a very good b&b rather than a traditional hotel. It is situated in a residential area at the end of an unmade road. As we arrived by car in the dark and departed early I am unable to say what transport options there are if you didn’t have a car.
Stayed 1 night in Mar 2024
Response from Yuri on 18 Mar 2024
David, thank you for choosing YurInn to end your vacation in Cancun, hope to have you staying with us again!

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our time at Yurinn. The hosts were so welcoming and hospitable. The grounds were comfy and well kept, and the room was clean and so comfortable. This will be our go to spot in Cancun for our arrivals and departures. We feel lucky to have found it.
Stayed 1 night in Feb 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we had YurInn arrange airport pick up for us . Made our arrival so much easier . Lovely room with private bath and access to great patio and private yard. YurInn helped us order Mexican dinner for delivery and she provided us with nice cold beer. Light breaky was provided in the morning. A perfect spot for our one night stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Dwayne, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a one night stay just before flying back home. It was a pleasant bed and breakfast type setup and was very comfortable. The owners are wonderful people and was a pleasure dealing With them and staying there.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 min from airport. Hosts excellent and most helpfull !! Most comfortable beds in Mexico. We will stay here again for sure! Probably longer than one night next time.
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing place to stay: lovely property and gracious, helpful homeowner/hosts. As it is a bit off the beaten track, however, if you are not driving a car, you need to arrange for transportation. Yuri and Nathan will help you set up a ride to and from the Cancun airport
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Amenities
Very nice hotel, was a shame we had to depart so early and not enjoy it a little more
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. High end furnishings and very clean. Grounds and pool are excellent. Its a little off the normal route around Cancun
Stayed 1 night in Feb 2024

10/10 Excellent

Ifeoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuri and Nathan’s home is really beautiful, well kept and they are very thoughtful hosts. The home is immaculate; communication was prompt and they made me feel like I was home. I’m already looking forward to coming back and I would definitely recommend a stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Olando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The details on the checkin was clear and easy. Its incredibly quiet compared to other locations ine has the option to stay in Cancun. I highly recommend this very cozy place to others!!
Stayed 1 night in Feb 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and hostess were very communicative, they responded promptly to our questions and gave us advice on airport taxi and restaurants, the villa was gorgeous and we felt very welcomed, the pool and garden are simply exceptional, we highly recommend this property , we booked it because it was close to the airport for our flight the next day WiFi excellent as well
Stayed 1 night in Jan 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a relaxing stay here. It's the perfect location for an airport stop over. Yuri and Nathan were welcoming and looked after us really well. The room was beautiful and comfy. We enjoyed time by the pool in the quiet garden. We felt rested and ready for the rest of our adventures in Mexico after our stopover here. Highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every comfort of home. Excellent value. I would love to stay at YurInn again!!
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. Spent 1 night. I haven't stayed at many Bed n Breakfasts accommodations, but I can't imagine they get much better than this one! Very nice people. Taxi ride was 18min from Cancun Airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuri and her husband make you feel like family while giving you your space and quiet. Beautiful garden and pool and very clean/comfy living quarters. Yuri is proactive if there is something you need and we were able to get an Uber to the airport for half what we would have paid for a taxi. Great place to stay before our trip home
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Very welcoming and conveniently located 15 mins away from the airport. Yuri made sure to be extremely attentive to all of our needs. The room was very clean and well stock with all of the necessities you may need from the basics such as shampoo, conditioner, and shower gel. But also lots of reading material and various entertainment platforms on the television. The outside pool & patio were amazing. Very relaxing and definitely a place to stay at if you need something near by to get you to your flight in time. Yuri makes sure to coordinate the taxi service for her guest to ensure they get the best service possible. As well as providing menus and placing the food order for you to also ensure you get the best! Over all 10/10 5 estrellas!!!! Will definitely be back if I am near the area.
Stayed 1 night in Jan 2024

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
YurInn is a rare gem close to Cancun airport. Although isolated, if you are looking for somewhere peaceful to relax, this is the place. I ordered lunch from local restaurant and enjoyed by the pool. The pool is an extra bonus. I booked one night before my return flight home to Canada.. so glad I did. Will definitely book here again.
Stayed 1 night in Jan 2024

10/10 Excellent

david, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuri and Nathan were superb hosts and out room was perfect...great value
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here! The hosts were incredibly friendly and accommodating and the property was fantastic. Great amenities, clean, pool, comfy bed with a big screen tv. Loved it!
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Stayed 1 night in Jan 2024

10/10 Excellent

Ya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew this was going to be a great place to stay, but my expectations have been exceeded. Beautiful establishment along with very friendly hosts. Thanks so so much!
Stayed 1 night in Jan 2024
Response from Nathan and Yuri on 3 Jan 2024
Justin thanks for your words. We are happy to know that your stay at YurInn has been more than you expected. Hopefully you come back soon!

10/10 Excellent

Barry

Stayed 1 night in Dec 2023

10/10 Excellent

Barry

Travelled with family
Beautiful building inside and out. Our room was spacious with direct access to the patio and pool. Our hosts Yuri and Nathan were so helpful and friendly, and nothing was too much trouble.
Response from Nathan and Yuri on 3 Jan 2024
Dear Barry, we felt so well when we read your comments, we want to thank you for it! Hasta la próxima !

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a beautiful quiet place to stay!! The room was excellent, very clean and spacious.. Nathan was very nice to install Monday night football on our tv in our room so we could watch our home team!! Yuti was very sweet too! Made us feel very welcome. We wish we could have stayed longer!! Thanks again
Stayed 1 night in Dec 2023
Response from Nat and Yuri on 21 Dec 2023
Dear Gary and Rita, thank you for choosing YurInn to finish you anniversary celebration with us ! Hope to host you again soon!

10/10 Excellent

Shevanique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay there,the room was clean and really nice decorated.good airconditioning,nice pool and really nice owners
Stayed 1 night in Dec 2023
Response from Yurinn on 10 Dec 2023
Thanks for your kind words Shevanique, hope to see you again! Nat and Yuri

10/10 Excellent

ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
This was the 2nd time we have stayed. Yuri and Nathan are so friendly and helpful. We love the grounds, it feels like our own home. Very inviting, we will stay again
Stayed 2 nights in Oct 2023
Response from Nat y Yuri on 10 Dec 2023
Yessss, and we hope there is a 3rd time and more. Nuestra casa es su casa!

10/10 Excellent

Teodora

Stayed 1 night in Jul 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Booked on the day of arrival and the response was immediate. I arrived exhausted from Cuba and was greeted with warmth and kindness. The place is beautiful with the most magnificent pool. From the little that I saw at 8pm, there is not much in the area but I'm told that the beach was only a 9 min taxi ride away. Highly recommend this place if you want secluded luxury.
Stayed 1 night in Jun 2023

10/10 Excellent

BRUNO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des hôtes accueillants et attentionnés exploitant un hôtel très propre.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful house and Yuri was very friendly though a little distracted as I arrived during a 3 day healing & therapy session. Nothing near so would need to order food delivery or get taxi to & from restaurant. I would stay there again if I needed to stop over in Cancun
Stayed 1 night in May 2023

2/10 Terrible

Josephine

Stayed 2 nights in Apr 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay. Convenient, quiet, lovely. Dinner was delicious. Yuri was very helpful. Found a great manicurist for me who came to the Inn. Highly recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its owners are excellent. Made our stay very enjoyable. Highly recommended..
Stayed 1 night in Mar 2023

10/10 Excellent

Norman

Liked: Staff & service, amenities, property conditions & facilities
Tranquility Friendly ..just great for a quiet getaway.Close to the airport.
Stayed 1 night in Mar 2023

10/10 Excellent

Angelika

Travelled with partner
Liked: Staff & service
We stayed at Yurinn on March 21/23 overnight in our way to Merida. Yuri is a wonderful hostess and extremely helpful. The villa is absolutely gorgeous and private- much better than staying in a Cancun hotel. Our room with a king sized bed was lovely, the bed was very comfortable and the bathroom was huge! Exceptionally clean and very tasteful. Yuri will help you order a take out. We will be back! Gracias!!
Stayed 1 night in Mar 2023

10/10 Excellent

Richard J

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yuri and her staff have an excellent property
Stayed 1 night in Mar 2023

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful spot. Comfortable bed, good shower. Quiet fan. Beautiful grounds and pool.
Stayed 1 night in Mar 2023

10/10 Excellent

jesus maria

Stayed 1 night in Mar 2023

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were very friendly and provided a delicious meal. Peaceful and beautiful place to stay. So much more relaxing than a large hotel.
Stayed 1 night in Feb 2023