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Overview of Hotel NYX Cancun

Photo gallery

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Hotel NYX Cancun

3.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationYamil Lu'um Archaeological Zone6 min walk
    Popular LocationLa Isla Shopping Mall9 min walk
    Popular LocationTequila Museum10 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Choose dates to view prices

  • Superior Suite

    4.2/5 guest room rating

    Room amenities

    • 58 sq m
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite
  • Deluxe Room

    3.7/5 guest room rating

    Room amenities

    • 37 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsDeluxe Room
  • Suite (Sunset)

    3.7/5 guest room rating

    Room amenities

    • 37 sq m
    • Lagoon view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Sunset)
  • Junior Suite

    4/5 guest room rating

    Room amenities

    • 42 sq m
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Standard Room

    Room amenities

    • 25 sq m
    • Resort view
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Hotel NYX Cancun is in the entertainment district and on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cancun Interactive Aquarium and Aquaworld. Garrafon Natural Reef Park and Ventura Park Cancun are not to be missed.
Popular Location

What's nearby

  • Yamil Lu'um Archaeological Zone - 6 min walk
  • La Isla Shopping Mall - 9 min walk
  • Cancun Interactive Aquarium - 9 min walk
  • Tequila Museum - 10 min walk
  • Isla Dorada - 13 min walk

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Deck — 1 min walk
  • Bellavista — 1 min walk
  • Pelicanos - 8 min walk
  • La Madonna - 9 min walk
  • Cambalache - 9 min walk
View map

About this property

Hotel NYX Cancun

3.5-star hotel on the beach, near La Isla Shopping Mall
At Hotel NYX Cancun, hit the beach, dine on-site at Deck or enjoy a drink at one of the hotel's 2 bars/lounges. All 196 rooms offer free WiFi, minibars and plasma TVs with cable channels. Room service (during limited hours), coffee/tea makers and ceiling fans are among the other amenities available to guests.
Hotel NYX Cancun offers 196 forms of accommodation with minibars and a safe. Plasma televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

All-inclusive details

All-inclusive room rates at Hotel NYX Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Shopping
  • Spa services
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun
Hotel NYX Cancun Hotel
Hotel NYX Cancun Cancun
Hotel NYX Cancun Hotel Cancun

Frequently asked questions

Can I cancel my reservation for free at Hotel NYX Cancun and receive a full refund?
Yes, Hotel NYX Cancun offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel NYX Cancun cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel NYX Cancun?
As of 19 Jan. 2021, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun on 1 Feb. 2021 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel NYX Cancun have a pool?
Yes, this property has 2 outdoor pools.
Is Hotel NYX Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel NYX Cancun?
Self-parking is free at this property.
What time is check-in at Hotel NYX Cancun?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hotel NYX Cancun?
Checkout is at noon.
Are there all-inclusive benefits at Hotel NYX Cancun?
Some rate plans available at this property are all-inclusive.
Where is Hotel NYX Cancun located?
Located in Zona Hotelera, this beachfront hotel is in the entertainment district and within a 10-minute walk of Costa Occidental de Isla Mujeres National Park, La Isla Shopping Mall and Cancun Interactive Aquarium. Cancun Convention Center and Chac Mool Beach are also within 2 miles (3 km).
3.7
Good
Rating 5 - Excellent. 318 out of 993 reviews
5 - Excellent 32%
Rating 4 - Good. 326 out of 993 reviews
4 - Good 33%
Rating 3 - Okay. 178 out of 993 reviews
3 - Okay 18%
Rating 2 - Poor. 86 out of 993 reviews
2 - Poor 9%
Rating 1 - Terrible. 85 out of 993 reviews
1 - Terrible 9%

4.0/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, amenities
Stayed 5 nights in Dec 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the wait staff out on the beach. It made eating a snack while swimming super easy.
Stayed 4 nights in Nov 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Beautiful hotel but too many hidden fees and checking in was a headache. The front door staff grills you about only taking taxi or the bus, no Ubers. You can’t bring alcohol or visitors on the property. The extra money we paid for the all inclusive breakfast was not worth the price. Our bathroom sink was clogged, the remote didn’t work and we had to keep calling for towels. Would visit again but not this hotel.
Stayed 3 nights in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
I was a lovely room but our elevator didn't't work to 5th floor. They did change us to another building the next day. The beaches and food was great. They were very accommodating during this stressful time for most people during covid.
Stayed 4 nights in Oct 2020

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
It was a really good & close location by the strip. Only thing it was the outside elevator wasn't working so had to take the stairs. Other than that it was ok.
Stayed 2 nights in Oct 2020

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