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"Beautiful hotel in a great location. Good breakfast and lovely spa facilities. The staff are all very friendly are helpful. Note: There are no parking facilities unless you want to pay £30 for valet off site parking. "

"Front desk service was top notch"

"Clean, inviting, comfy bed, "

"Very good for our one night stay. Just a shame that you have to pay for parking in the hotel car park on top of the room price. "

"Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule. "

"Safe parking, really tasty hot breakfast "

"Everything was on a much higher level than a standard ibis. Amazing place "

"As quite a regular just lately the staff here are welcoming cheerful and very happy to meet your needs rooms well kept and very quiet at night any complaints are rectified promptly and without any fuss would recommend "

"Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you "