Holiday Homes in Caguas

"The one bad experience I had here was when I went into the onsite restaurant "Cueva del Mar." The so-called hostess at the customer greeting station was INCREDIBLY RUDE. Didn't bother to even look up at me, just continued playing on her smart phone. No smile, nothing. I simply asked to see a menu -- of which there was pile of them right behind her -- and this girl motioned to a bar code in front of the stand. I asked for a menu (again, RIGHT BEHIND HER) and acting as if it were an imposition, she slowly turned around, grabbed on, and thrust it at me, without a single word. THIS DOES LITTLE TO HELP THIS HOTEL, EXCEPT FRUSTRATE CUSTOMERS. Something should be done to adjust her foul, inexcusable attitude."

"The staff are very friendly and helpful.Thanks to front desk for beeing so kind.Good job."

"We had a fantastic time at La Concha. Staff let us know that they’ll be doing a renovation next year - adding a fine dining restaurant and an Olympic sized pool, so that is exciting. Needs basic updating to facade. Every staff member was incredibly nice and helpful. The casino is awesome. Lobby bar and Solera has the best food. Rooms were very clean. Looking forward to coming back in two years and seeing what’s new! Also shoutout to the coffee shop across the street from the hotel, Barista Squared Condado, very tasty coffee and great service. "

"The staff was the best staff me and my wife have ever encountered breakfast staff where very generous and the guy ishmeal or iseral at the front desk was very good to us overall this was the best stay I’ve had and I do travel a lot every one was so friendly and nice definitely coming back with my kids next year. Thank you guys. "

"Los empleados ofrecieron un servicio de excelencia. La joven que realizó el check in fue encantadora. La dama que realizó el room service, María, fue muy amable y respetuosa. "

"Excellent stay! Excellent property!"

"Patricia the front desk receptionist was awesome! She offered us bottles of water and was kind enough to upgrade our room after I explained to her that I was having a masectomy when I returned home and this would be my last trip for a while. The property was beautiful and the staff was very friendly. I would definitely recommend this property!!!"

"The convenience of being walking distance to the beach. Near the airport & everywhere is not far away. Plenty of entertainment & the food was good. Good strong drinks too."

"Such an amazing experience! Alex our bartender created a special drink for my boyfriend for his birthday. We called it the Danny. We started to let all other guests and of course it was a hit! I will definitely come back! Hands down one of the best vacations I have ever had."