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"This caravan park is a wonderland for kids! Beautiful spot"

"First of all - this is a motel. Not a hotel as advertised. Checkin - arrived just after 4pm - nobody in reception. Eventually had to go the bar to find staff to check us in. The room we were given was dated and tired looking and not at all like the pictures but as we were only stopping overnight we figured it would be fine. Everything was “acceptable” until waking the next morning and finding the bathroom full of black flies despite all windows and doors being closed. We couldn’t use the facilities and had to throw out our toothbrushes as they had flies all over them. Left immediately and couldn’t even access reception to check out. Had to wait around outside to hand key in to a staff member arriving to work. Sent email requesting a follow up and a refund, with multiple follow ups required for over a week due to lack of response only to be told it was an “environmental issue” out of their control. The club is under major construction which was communicated but it also advised all amenities are still available when they are not as the fitness facilities are closed. The “games room” is also just gambling machines."

"Quiet and peaceful hotel in a small town, only about 2km from the Hume Highway.Safe parking right outside the door. Hotel had meals in the bar next door, which was convenient. "

"Chair had stains on it, as coffee in made on bench above."

"Travelling with kids and the playground and pool didn't open as early as they would have liked."

"The property is very impressive and beautifully presented.Kitchen had all the equipment and condiments, you may need. The bathroom is impressive, spacious and lounge area very comfortable.It was a pity the water levels of the lake was so low and taking the SUPs to the waters edge was painful.Great bike paths in either direction of the property.The are large sliding doors looking over the landscape but these are missing any markings to show the glass doors were closed and were walked into on a couple of occasions.It was extremely hot at the time of our stay and would have loved to sit on the beautiful deck, however with no significant shade we were unable to enjoy the view in the afternoon when it was wine and cheese time. Suggest placing a large market umbrella over the table area, so guest can fully utilise the property and enjoy the evening sunsets.We had fright one of the nights when using the BBQ. Although it was presented clean there was quite a build up of fat under the burners and it caught fire. So we had to investigate, found the build up and clean it the best we could before using it the next night.We would have love to of swept the back deck before we departed but didn't want to use the broom from inside. Suggest a firm bristle broom for the outside deck. "

"Unique experience."