Dear Sirena,Thank you for choosing to stay with us at Best Western - On The Avenue. Impressing every guest with our comfortable accommodations and friendly service is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read you were able to enjoy our delicious breakfast offerings and take advantage of our convenient location. However, we offer our sincere apologies for any inconvenience you experienced in your room. There are black-out curtains in all the rooms. The Main curtains are Side-Drapes. They only cover 20% of the window on each side. Then there are Sheers which are see-through. They cover the entire window. Lastly, there are Blackout Blinds. They cover the entire window. Unfortunately, they must have been pushed back on each side, where you didn't see them. For that, I am very sorry. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,Troy Tripi General Manager

I'm really sorry to see you gave us a 1 out of 5!I am not sure why you felt this way, but I am eager to understand and know why. I am available all week. Please call me at my office to discuss your concerns.

Dear Pamela,Thank you for returning to stay with us! We're delighted to hear that you enjoyed your visit, from our clean and comfortable rooms to the exceptional service provided at check-in. It's always a pleasure to receive such positive feedback, and we look forward to welcoming you back for another wonderful experience at Best Western - On The Avenue.

Dear Christine,Thank you for taking the time to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and high standards of cleanliness hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

Dear Laura,We always appreciate hearing from our guests, and we're glad our location worked well for your trip. If you're in the area again, please come back to see us.

Dear Yanbin,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our friendly staff, we are sorry you had a concern with the lock. Please know the safety of our guests is our top priority, so we will be sure to review this issue with our team to ensure everything is as it should be. We look forward to welcoming you back on future trips to the area.

Dear Piero,From our clean accommodations to our prime location, it warms our hearts to know that you enjoyed everything about your time with us. We greatly appreciate your perfect rating and we hope to have the chance to host you again in the future.

I am truly sorry to see that you gave are hotel a 1 out of 5!I am interested to know why you gave our property a poor rating. I would like to know more about the reasons so that we are better able to assists our guests. Please call me at the hotel. I will be hear all week. Sincerely,

Dear Scott,What a wonderful review to read! We're so glad to hear that you enjoyed your recent stay with us. Thank you, and we cannot wait to see you again on your next visit!

Dear Ayako,Thank you for choosing to stay with us at Best Western - On The Avenue. While we're glad you enjoyed our lovely property, we're disappointed to learn you didn't feel safe at our location. We can assure you that guest safety is of the utmost importance to us. Nevertheless, your comments have been noted and will be discussed with our team. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.

Dear Tamiko,We always appreciate hearing from our guests. It's great to know that our safe, walkable location was ideal for your trip. Thank you for your feedback about parking. We're one of the few hotels in the area with free parking, and we value your patience when looking for a spot. Should your travels bring you back to the area, we'd be happy to host you again.

Dear Dave,Thank you for sharing your experience at Best Western - On The Avenue! We're delighted that our location was convenient for your needs and enhanced your stay. We look forward to welcoming you back soon for another enjoyable visit!

Dear Nashita,We're delighted you enjoyed your stay at Best Western - On The Avenue! Please come see us again soon.

Dear Christina,Thank you for reviewing your recent stay. While we're pleased our hospitable team and the high standards of cleanliness we adhere to left a memorable impression on you, we regret that you were not fully satisfied with your stay. Please accept our sincerest apologies for the inconvenience caused by the keycard system. Our team is working to prevent an issue such as this from occurring in the future. Your feedback about our parking situation will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you will give us another chance to deliver a seamless stay worthy of a perfect rating.

Dear Shawn,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Best Western - On The Avenue once again! Thank you so much for your perfect rating and kind words about our hospitable team, high standards of cleanliness, and excellent location. Take care, and know we' are delighted to welcome you back anytime your plans bring you this way.

Dear Timothy,Based on your rating, it appears you had a great experience overall. Thank you for sharing your feedback, and we hope to welcome you back to Best Western - On The Avenue for an even better time.

Dear Jared,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, we welcome you back to Best Western - On The Avenue!

Dear Kari,Thank you! We know there's no better way to start your busy day than with a friendly greeting and delicious breakfast, so we are thrilled to know you were impressed. We appreciate you choosing Best Western - On The Avenue and sharing your lovely review. It would be our pleasure to welcome you back on future trips to the area.

Dear Shawn,We're truly grateful for your loyalty and kind words! Knowing that you find our team amazing means the world to us. We can't wait to welcome you back to Best Western - On The Avenue for another fantastic stay.

Thank you for your terrific review of your recent visit! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the future!

Dear Krista,We are glad that you had a great stay with us. It is wonderful to read that our convenient location, easy parking, and helpful team members made for a great experience. We want our guests to have a wonderful experience while resting, and we are glad our accommodations were to your liking. It makes us beam to know that you appreciated our high standards of cleanliness as well. The best part is that you enjoyed the most important meal of the day with us and appreciated the variety.

Dear Ann,Thank you for being our guest and sharing your feedback. We do have one of the best teams in the business, and they will be delighted to know you enjoyed their service. Our team works hard to ensure our guests have a lovely, five-star experience, so we look forward to welcoming you back and impressing you further.

Dear Robert,Thank you for taking the time to leave us an amazing review. We are thrilled that our team member Troy made a positive impact on your stay. Troy will be elated to know of your praise. Our team looks forward to welcoming you back.

Dear William,Thank you for choosing to celebrate New Year's Eve with us at Best Western - On The Avenue. We're thrilled to learn our reasonable rates, clean accommodations, and quiet atmosphere made for an exceptional experience. Many thanks for sharing, and please keep us in mind for lodging again.

Dear Joseph,Thank you for choosing Best Western - On The Avenue! We're glad our location was convenient for your trip, and we invite you to stay with us again should you be back in the area.

Dear Karen,Thank you for allowing Best Western - On The Avenue to host your recent stay. While we're sorry your concert was canceled, we're happy to hear that you had an enjoyable experience with us and the opportunity to explore the area and try our delicious complimentary breakfast selection. We're grateful for your positive rating, and we hope to have the pleasure of your company on another occasion.

Thank you for your positive feedback! We're delighted you found our property well-kept and comfortable. We're also glad you appreciated the flexibility of being able to check in early. It was a pleasure to host you, and we look forward to welcoming you back to Best Western - On The Avenue for another comfortable stay.

Dear Michael,Thank you for choosing Best Western - On The Avenue! We're glad our location was ideal for your trip, and we look forward to seeing you again soon.

Dear Jeffrey, We appreciate your recent stay and for taking the time to share your thoughts with us. It's wonderful that you enjoyed the location and rooms that our facility offers. However, we apologize for the inconvenience you faced with the fitness center and breakfast. Your feedback is truly appreciated, and we will work diligently to rectify these issues to ensure a more enjoyable stay for our guests in the future. We look forward to the chance to welcome you back and provide you with an even better experience.