Superior Apartment, 1 Bedroom | Private kitchen

Reviews of Grand Budapest Penthouse

4 out of 5
Grand Budapest Penthouse
Gyulai Pál utca 3., Budapest

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 4 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 4 nights in Jan 2023

8/10 Good

shoaib

Travelled with family
Liked: Cleanliness, room comfort
Location is very good. Stay was good. Staff very helpful.
Stayed 4 nights in Sep 2022

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amanda was super helpful! She was so great it really made staying here a great experience!! I would recommend staying here if you are visiting Budapest!
Stayed 3 nights in Sep 2022
Response from Laszlo on 26 Sept 2022
Thank You very much! :)

10/10 Excellent

Allein

Travelled with family
Liked: Cleanliness, room comfort
Great everything
Great place! Comfortable. Plenty of room. Very responsive staff. Location was great for access to many great spots and public transportation. I highly recommend.
Stayed 6 nights in Jun 2022
Response from Pamela on 29 June 2022
Thank You very much, hope to see you again!

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Laszlo on 11 Oct 2022
Thank You :)

8/10 Good

Enache

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Good check in instructions. Very friendly and responsive via what’s App. Instructions for the cooker would be helpful and needs a toaster. Overall really great apartment
Stayed 4 nights in Dec 2021
Response from Amanda on 14 Dec 2021
Thank you very much! :)

10/10 Excellent

Miles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
10/10 property, amazing location to explore the city and Amanda was brilliant and very helpful We will be back for sure- thank you!
Stayed 6 nights in Nov 2021
Response from Amanda on 17 Nov 2021
Thank You very much hope to see you again soon!

10/10 Excellent

Zach

Travelled with group
Liked: Cleanliness, room comfort
Amazing
Brilliant apartment, good location and owners very helpful and good communication
Stayed 4 nights in Oct 2021
Response from Amanda on 31 Oct 2021
Thank You very much :)

10/10 Excellent

Dave, Tacoma

Business traveller, Travelled with group
Liked: Cleanliness, amenities
It is a huge space! Very clean, very comfortable!
Stayed 1 night in Mar 2020
Response from Laszlo on 16 Mar 2020
Thank you so much, it would be nice to see you!

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Amanda on 19 Feb 2020
We are happy. Thank you for writing this feedback. Hopefully we'll see more! :)

10/10 Excellent

MrsShephard, London

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at this great 3bedroom apartment right in the city centre with my girlfriends. The apartment was very clean and well equipped. We had everything we needed. The staff in the office was very nice, helpful and always available. We were very happy with the customer service they provided before, during and even after our stay. The location of this place is superb! All the cool places were literally walking distance. We would definitely return and cant recommend highly enough. Thanks
Stayed 1 night in Feb 2020
Response from Amanda on 4 Feb 2020
Thank you very much for the great feedback! We are happy that you had a great time with us! We hope to see you again...

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was in a residential block so you constantly feel as if you are in someone’s home and therefore can’t speak. Lots of things that should be included were missing from the apartment and it isn’t as described in the pictures
Stayed 3 nights in Nov 2019
Response from Mátyás on 27 Nov 2019
Dear Emma, I would have been glad to hear these complains at the time we met in our reception on the day of your departure. We have replaced the missing sweeper and the broken light bulb instantly when you contacted us. We hope that despite of these little issues, you and your group could still enjoy your stay in our apartments and in our beloved city. Best regards, Mátyás

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Grand Budapest Penthouse
I was very pleased at helpful everyone was. The apartment was very nice and as expected based on the pictures. Access to the city was great. I would stay with them again and recommend them to my friends. Mark
Stayed 11 nights in Jul 2019
Response from Karina on 29 July 2019
Thank you for your kind comments and compliments. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The property was large and bright but unfortunately shutters were broken in bedrooms and with only net curtains it was difficult to sleep with light coming in early morning. Very limited cooking utensils and no hanging rails or mirrors in bedroom
Stayed 4 nights in May 2019
Response from Laszlo on 22 Nov 2020
Thanks for the feedback, Fixed a bug All rooms have shutters.😊

10/10 Excellent

Berit Soon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from Amanda on 24 Oct 2023
Thank You :)

10/10 Excellent

Asger Bache

Travelled with family
Liked: Cleanliness, room comfort
Super service
Lidt slidt men rent og pænt og super service 😎
Stayed 3 nights in Oct 2023
Response from Amanda on 16 Oct 2023
Thank you very much!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Highly recommended
Very spacious and clean apartment. The staff was beyond friendly!
Stayed 3 nights in Jun 2023
Response from Laszlo on 6 July 2023
Thank You:)

10/10 Excellent

Mattias

Liked: Cleanliness, room comfort
Perfect location
We were surprisingly satisfied. Since it was cheap we didnt expect that good quality. The apartment was very close to the area we spent time in. Good service and aleays available if you had questions.
Stayed 3 nights in Nov 2022
Response from Amanda on 29 Nov 2022
Thank you very much, we hope to see you again in the future... :)

10/10 Excellent

Pär

Travelled with group
Liked: Cleanliness, room comfort
Trevlig boende med bra läge och utmärkt service
Vi var fem herrar som delade på en av lägenheterna för en långhelg. Vår lägenhet var i bra skick, men jag vill framförallt lyfta fram tjejen som jobbade på boendet, Luca, som hade en fantastisk servicenivå.
Stayed 3 nights in Sep 2022
Response from Laszlo on 29 Sept 2022
We are glad you had a good time :)Thank You!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2022
Response from Amanda on 19 May 2022
Thank You

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Proche du centre et très flexible !
Appartement très bien localisé au centre de Budapest et proche de toutes commodités. La communication avec les propriétaires a été très simple et efficace
Stayed 5 nights in Feb 2022
Response from Amanda on 17 May 2022
Thank You so much for your Kind words 🥰 we hope to welcome You soon again as a Guest 😍

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Fantastic place, and very nice people
We had booked 3 apartments, and all of them was very clean and fitted perfect for the group. The apartments are located in a very beautiful neighbourhood, and if we had any questions, then Amanda from the reception was very helpful. She was during our trip much better and easier - Everyday i would recommend there apartments if you are going to Budapest.
Stayed 3 nights in Mar 2022
Response from Amanda on 21 Mar 2022
We are happy if you felt good :)

10/10 Excellent

Matthieu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2022
Response from Amanda on 8 Jan 2022
Thank You very Much Matthieu :)

8/10 Good

Hanna

Travelled with group
Stayed 3 nights in Dec 2021

10/10 Excellent

Giuseppe

Travelled with group
Liked: Cleanliness, room comfort
Excellent
Very nice penthouse, great confort , very clean and very well located , everything was perfect from the excellent communication of Amanda to the checkin,check out. We sincerely enjoyed this stay in this superb city of Budapest.
Stayed 2 nights in Nov 2021
Response from Amanda on 30 Nov 2021
Thank You very much! We hope you come back! :)

10/10 Excellent

Jiho

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020
Response from Laszlo on 22 Nov 2020
We are glad to have you as a guest again. Thank you for your excellent evaluation.

8/10 Good

HONYUN

Business traveller
Liked: Cleanliness, room comfort
Stayed 14 nights in Sep 2020
Response from Laszlo on 1 Oct 2020
Thank You

10/10 Excellent

Lara

Liked: Cleanliness, room comfort
Empfehlenswerte Unterkunft,top Ausstattung+Service
Wunderbare Unterkunft mit einer Terrasse. Sehr gute Ausstattung der Wohnung. Zentral gelegen, sehr ruhig, gute Anbindung an den öffentlichen Verkehr. Umgebung sicher. Check-In und Out unkompliziert. Vermieter sind äusserst höflich uns sehr zuvorkommend. Bei Problemen sind diese sofort zur Stelle, top Service. Herzlichen Dank und wir kommen gerne wieder. Sehr Empfehlenswert.
Küche
Schlafzimmer
Terrasse mit Aussicht
Essecke
Stayed 10 nights in Sep 2020
Response from Laszlo on 28 Sept 2020
Vielen Dank für das hervorragende Feedback, wir hoffen, Sie bald wieder zu sehen.... :)

10/10 Excellent

Mickaël

Travelled with group
Liked: Cleanliness, room comfort
excellent
very good and good place!
Stayed 3 nights in Jul 2020
Response from Laszlo on 3 Aug 2020
Thank You very much!

8/10 Good

Turist

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kan anbefales. Sentralt. Romslig. Ingen problemer med inn/utsjekking. Rent. Eneste som ikke var ok var sengene. Ok for par netter, men ikke for en uke.
Stayed 3 nights in Feb 2020
Response from Laszlo on 29 Feb 2020
Takk for tilbakemeldingen!

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020
Response from Laszlo on 25 Feb 2020
Thank you very much..

8/10 Good

Oleg

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Осенний Будапешт
Отдыхали семьей 5 взрослых и ребёнок 10 лет. Хорошее расположение. Приветливый персонал, адекватно реагирующий на все просьбы. Экскурсии можно купить на ресепшене при заселении, скидку дали очень хорошую. Из минусов плохая шумоизоляция, на выходных соседи ночью шумели, очень мешало.
Stayed 6 nights in Nov 2019
Response from Laszlo on 2 Dec 2019
Thank you for your feedback.

2/10 Terrible

Mohammad

Disliked: Cleanliness, property conditions & facilities, room comfort
سيئه
الصور غير الواقع كانت شقتنا في الاعلى والاضائه كامله لا يوجد عازل للإضائه الحمام في جهه ولا يوجد فيه كرسي لقضاء الحاجه والحمام الذي فيه كرسي في الجهه الاخرى من الشقه المدخل اقل من عادي ويوجد صراصير في الشقه
Stayed 4 nights in Sep 2019
Response from Laszlo on 22 Nov 2020
هذه العبارات لا تتوافق مع الحقيقة.

8/10 Good

Luiz Fabricio

Liked: Cleanliness, staff & service, room comfort
Nice place but no curtains in the rooms
Good location and nice apartment but there are any kind of curtains in the bedrooms.
Stayed 2 nights in Aug 2019
Response from Anita on 18 Aug 2019
Dear Luiz, Thank you for taking the time to review us. We are pleased to hear that you enjoyed your stay at Loft Astoria and had an overall good experience. As for the lack of darkening in the bedroom, please rest assured that the issue will be followed up as we are always open for suggestions on how to improve our guests' experience. We hope to welcome you again in case you are in Budapest for the next time! Best Regards, Loft Astoria Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Anita on 18 Aug 2019
Thank you for rating us!

6/10 Okay

emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mauvais service mais bon appartement
Grand appartement. Bon prix. En revanche pas simple la serrure, le mode de fonctionnement de l’appart et surtout la garde des valises à 2km de l’appartement lorsque vous voulez profiter de votre dernière journée et surtout à 12 euros pour 6 heures !!! Dans n’importe quel hotel c’est gratuit.
Stayed 3 nights in Jun 2019
Response from Laszlo on 22 Nov 2020
Merci pour le commentaire. Nous avons déjà réussi à résoudre le stockage des valises sur place.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very dirty but close to everything
We spent several nights at the penthouse. The beds were so uncomfortable that we slept on the couch instead. It was dirt and dust all over the place even though the cleaners just had been there. They didn’t even make our beds. The balcony has no sun unless for one short moment early in the morning. The apartment has a nice location due to all which made us happy and it was great to have a dishwasher. The shower turned the warm water into cold after a few minutes so be prepared for a chock!
Stayed 4 nights in Feb 2019
Response from Grand Budapest Apartments on 2 Apr 2019
Dear Guest, Thank you for taking your time writing a review about us. We apologize for the level of the cleaning, please note that usually we are taking good care of it. We always appreciate if guests are sharing their experiences with us, even the bad ones, and we do our best to fix those. We noted down the complaint about the bed, but since your review is anonymous, unfortunately we do not know which apartment to check. Same case with the water. As for the balcony, well, we are in the center of the city, located in a district mainly with one way streets and the houses are roughly the same size. The balconies here are not good for sunbathing. We are glad that you liked the location though, we hope that you have made the most of it and collected many pleasant memories from the city. Best regards, Peter Grand Budapest Apartments

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Loft Astoria on 2 Apr 2019
Dear Tanja, Thank you for your kind rating. Best regards, Peter Loft Astoria

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment in central area
Perfect place to stay with friends and visit Budapest. The superior apartment could benefit from some maintenance but overall it is very nice, with multiple bathrooms and a lot of space. The position is wonderful to visit Budapest. The price is very competitive for what it offers.
Stayed 4 nights in Feb 2019
Response from Karina on 27 Feb 2019
It is delightful to hear that you have enjoyed your stay and that the location worked well for your needs too. We are looking forward to welcome you back in the future.

8/10 Good

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
בסך הכל מומלץ
הדירה הייתה מרווחת ובמיקום מעולה, הבעיה היחידה הייתה שהwifi לא עבד כלכך טוב וכל פעם שניסינו לא היה אף אחד בקבלה אז לא יכלנו לדווח/לבקש עזרה בנושא. חוץ מזה הכל היה מצויין
Stayed 4 nights in Jan 2019
Response from peter on 7 Feb 2019
Dear Shay, We are glad that you liked the apartment. It is indeed in a great location. We apologize for the inconvenience regarding the wi-fi. Our reception is open from 10 am until 6 pm, but if you had written us a message or called us, we would have fixed the problem. We hope that you had many pleasant memories in the city. Best regards, Peter Loft Astoria Reception