Brookfield Place Tours and Activities

breakfast was good and lots of choices. My room was not ready and downgraded to smaller room(no cost saving)to queen or would have to wait till 4 pm hour past check in time. "we are running behind"-so not a good start--then shower was clogged and overflowed, and it took a long time and multiple calls to fix. But it was fixed--just a very long day. Over all it is fine-tiny room but clean. Bar was not staffed fully--but I was at the bar so it was fine, others were not happy on the floor. Not sure I will stay again, but it is located well for theater. I will wait to see if any accommodations by hotel for smaller room and shower mishap. I have to doubt it though. No one checking key cards upon entry--not sure how security works here. Scan card to use elevators was only security I saw. I joined the app before I went-but saw no extra help by being a riu member. Lots of international travelers here so hearing lots of languages was fun. All guests I met were very nice.

Great stay

Fabulous experience. Front desk staff was extremely helpful, friendly, and efficient. Especially while checking-in. Would come back again! Rooms are thoughtfully designed and have amazing views!